Summary
We are looking for a bright, enthusiastic Apprentice Business Administrator. At Coolair Logan we design, build, overhaul, and maintain a wide range of HVAC systems for the automotive and railway industries. As an Apprentice Business Administrator, you will cover a diverse range of administration works.
Annual wage
£12,979.20 a year
Wages shall be reviewed on an annual basis and increases relate to apprentice performance.
Training course
Business administrator (level 3)
Hours
Monday to Thursday: 07:30 – 16:30. Friday: 07:30 – 12:30.
39 hours a week
Possible start date
Wednesday 26 February
Duration
3 years
Positions available
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
Like any business we have a wide range of administration functions that need to be carried out, this apprenticeship will provide rotation throughout the duration and duties will include, but not be limited to:
Procurement:
* Requesting supplier quotations (RFQs)
* Raising purchase orders
* Chasing order progress
* Booking goods into stock
* Creating forecasts based on product demand
Production:
* Organising digital engineering drawings and associated manufacturing files/documentation
* Creating product bill of materials (BoM’s)
* Producing works order packs
* Communicating customer updates and requests to the production teams
Data Entry:
* Supporting the launch of our new ERP system in Q3 2024, transferring information from a legacy system with the addition of updated processes and formatting
* Revising documentation to the latest company format, with the opportunity to develop new layouts and functions
Sales:
* Liaising with customers
* Creating customer quotations for approval
* Booking out goods from stock
* Raising despatch paperwork
* Liaising with technical support to offer additional information to customers on request
Logistics:
* Organising transportation (internal and external couriers)
* Supplying tracking information to customers and suppliers
Where you’ll work
3 Roman Way
South Hykeham
Lincoln
LN6 9UH
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
LINCOLN COLLEGE
Your training course
Business administrator (level 3)
Equal to A level
Course contents
* Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
* Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
* Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
* Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
* Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
* Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
* Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
* Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
* The successful candidate will work towards achieving their Apprenticeship Standard in Business Administrator Level 3 Standard
* A dedicated work-based trainer will be assigned to the candidate to provide them with support and guidance throughout the course
* This is a prominently work-based programme with college attendance required once a month. All learning will take place at the candidate's place of employment/college and within their contracted working hours
Course outline:
Requirements
Essential qualifications
GCSE or equivalent in:
* English and Maths (grade A*/9 – C/4)
Desirable qualifications
GCSE or equivalent in:
* IT (grade A*/9 – B/5)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
* Communication skills
* IT skills
* Attention to detail
* Organisation skills
* Customer care skills
* Administrative skills
* Number skills
* Analytical skills
* Logical
* Team working
* Creative
* Initiative
* Non judgemental
* Patience
Other requirements
The applicant should be very competent with Microsoft Office 365.