Job summary An exciting opportunity has arisen for a Band 4 Medical Secretary/ Flow Administrator join the Rehabilitation Flow Team on a full time, permanent basis. The Medical Secretary/Flow Administrator is a key role within the Rehab Flow Team. Whilst working to provide the professional administration to support the Rehabilitation Flow Deputy Admin Lead, Team Leader and the rehabilitation practitioners, the post holder will a key role in to the rehabilitation flow function. As well as being support for the Rehab Flow Team, the post holder will provide Medical Secretary duties for members of the Rehab Team. The post holder will be expected to work with a degree of autonomy and co-ordinate his/her activities with the members of the team in order that an efficient service is provided. The post holder will carry out the duties in such a way as to make a direct and positive contribution to the organisation of the work and to assist the Team to maximize the most effective Rehab Flow service. It is essential that the post holder exercises initiative commensurate with the role and it is vital that confidentiality is maintained at all times. The post holder will demonstrate an attitude which respects and values service users' and their carers. Main duties of the job In doing this, the right candidate will have a desire to optimise the services user rehabilitation experience whilst supporting and improving flow within the rehabilitation pathway, working closely with multi-disciplinary colleagues. There is a requirement for clinical experience in the acute mental health settings with a desire to improve the patient experience and journey. The successful candidate will be required to work independently using initiative, and applying a high degree of confidentiality to all of their work. The right candidate must be able to demonstrate good interpersonal and communication skills, manage competing demands and organise their own work to contribute to the smooth operation of the Rehabilitation Flow Team. For any questions about the job please contact Charlotte Lowe - Deputy Admin Lead for Rehab Services - 07779456606. About us Lancashire & South Cumbria NHS Foundation Trust provides a range of services including secondary mental health care across this area. Specialist provision comprises inpatient child and adolescent mental health services, perinatal mental health and forensic services including low and medium secure care. The Trust also provides a range of physical health and well-being services in the community alongside a range of partners in the Lancashire, Cumbria and Sefton area. Lancashire & South Cumbria Foundation Trust encourages flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as; term time, part time, compressed hours, flexi-time and career breaks. We encourage applicants to state clearly on their application forms this request and discuss these options at interview. For more information please visit our website via Lancashire & South Cumbria NHS FT. Date posted 17 April 2025 Pay scheme Agenda for change Band Band 4 Salary £26,530 to £29,114 a year per annum Contract Permanent Working pattern Full-time Reference number 351-SPS1384-MF Job locations Sceptre Point/ Wesham Rehabilitation Centre Preston PR4 3HA Job description Job responsibilities For more details on this vacancy please review the attached job description and person specification. Job description Job responsibilities For more details on this vacancy please review the attached job description and person specification. Person Specification Qualifications Essential NVQ Level 4 in Customer Care or Business Administration - or equivalent experience Demonstrable commitment to continuous personal development. Knowledge Essential Awareness of issues in the Mental Health Network. Intermediate knowledge of a range of administrative procedures and practice. Experience Essential Previous experience as a Secretary/Administrator including diary management Previous experience of working in a fast moving, confidential, sensitive, pressurised deadline driven environment. Experience of supporting and minuting meetings. Person Specification Qualifications Essential NVQ Level 4 in Customer Care or Business Administration - or equivalent experience Demonstrable commitment to continuous personal development. Knowledge Essential Awareness of issues in the Mental Health Network. Intermediate knowledge of a range of administrative procedures and practice. Experience Essential Previous experience as a Secretary/Administrator including diary management Previous experience of working in a fast moving, confidential, sensitive, pressurised deadline driven environment. Experience of supporting and minuting meetings. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Lancashire & South Cumbria NHS Foundation Trust Address Sceptre Point/ Wesham Rehabilitation Centre Preston PR4 3HA Employer's website https://www.lscft.nhs.uk/ (Opens in a new tab)