Join
our vibrant team at Ham Yard Hotel, where hospitality meets creativity and
every day is filled with excitement. As a Bar-Back, you'll be the backbone of
our dynamic bar operations, providing essential support to ensure our guests
have an unforgettable experience.
At Firmdale Hotels, we don't just offer jobs;
we offer pathways to fulfilling careers in the dynamic world of Food and Beverage.
This entry-level role is perfect for those with a passion for hospitality and a
desire to grow within a thriving environment.
Responsibilities:
* Work
closely with bartenders and fellow team members to deliver seamless service,
embodying the spirit of teamwork that defines our establishment.
* Uphold
our commitment to exceptional customer service, anticipating guest needs and
ensuring their satisfaction throughout their visit.
* From
setting up the bar to replenishing supplies, your keen eye for detail will ensure
every aspect of our bar operations runs smoothly.
* Bring
your enthusiasm to the forefront as you engage with guests, enhancing their
experience with your positive energy and genuine hospitality.
* Take
advantage of the opportunity to learn and grow within a bar setting, with
mentorship and support provided for those eager to progress in their career.
What you Need:
* The
ability to thrive in a fast-paced environment and quickly adapt to changing
priorities or guest needs.
* Clear and
effective communication skills are crucial for collaborating with team members
and ensuring seamless service delivery.
* A
proactive approach to tasks, demonstrating the initiative to anticipate needs
and take action without constant supervision.
* Efficiently
manage your time and prioritise tasks to ensure all responsibilities are
completed promptly and effectively.
* The
capacity to think on your feet and resolve challenges that may arise during
service, maintaining composure under pressure.
* The role
may require lifting, carrying, and standing for extended periods, so physical
stamina and endurance are important.
* From
preparing garnishes to maintaining cleanliness, a keen eye for detail ensures
the quality and presentation of our bar offerings.
* Approach
each task with enthusiasm, maintaining a positive attitude that uplifts team
morale and enhances the guest experience.
* Collaboration
is key in our dynamic environment, so being a supportive team player who values
cooperation and camaraderie is essential.
* Above
all, a genuine passion for hospitality and a commitment to delivering
exceptional service are fundamental to success in this role.
What
We Offer:
* Competitive hourly rate from
£15.00 to £16.00 (£35,000 - £36,000 p.a.) inc Service Charge
* Access to Wagestream our
financial wellbeing app. Stream your accrued earnings before pay day,
benefit from everyday savings and real time financial coaching.
* Health cash
plan (including contributions towards dental, optical, alternative
and complementary therapies)
* Discounted cinema tickets,
gym membership, travel, retailers and restaurants
* Complimentary meals on shift
* Referral bonus scheme for
recommending top talent
* Flexible scheduling without
split shifts
* Dry cleaning service for
work attire and discounted personal dry cleaning
* Enhanced holiday allowance
based on length of service
* Season ticket loan for
convenient commuting
* Ongoing training,
professional development, and fully funded English lessons
* Regular social events, team
activities, and fitness sessions
* Benefits like cycle to work
scheme and annual long service awards
* One allocated paid day per
year for volunteering work
* Exclusive discounts at
Design Hotels, staff sales, spa discounts, and product perks
* And much more!!
Why join Firmdale Hotels?
Firmdale Hotels is an
international, award winning group of 11 luxury hotels and 10 bars and
restaurants in London and New York. World renowned for their unique interiors
and exceptional service, the hotels are trailblazers in hospitality and design.
We are delighted to have
been recognised by the hospitality and travel industries for the great
work our teams have achieved. To name a few of our recent awards and accolades:
* Times Best Places to
Work 2024
* The Kings Award for
Enterprise 2024 for outstanding contribution to International Trade
* Manager
of the Year – Helle Jensen – Cateys 2024
* Hotel
Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024
* Food
& Beverage Manager of the Year - Pedro Paulo - Hotel Cateys
2024
* Ham Yard Hotel - two AA
Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well
as an AA Breakfast Award
* Dorset Square Hotel –
One AA Rosette for Culinary Excellence, The Potting Shed, 2024
* Warren Street Hotel -
Travel & Leisure ‘IT List’ best hotels in the world
* Whitby Hotel, Crosby
Street and Warren Street - Michelin keys
* The Soho Hotel and Ham
Yard - Conde Nast Traveller 2023 Top Hotels in London.
* Number Sixteen - Best
Boutique Hotels in London, The Times, 2024.
You can see a full list of our
awards and accolades here:
If you're ready
to embark on a rewarding journey with Firmdale Hotels and contribute to our
legacy of excellence, apply now to join our vibrant team at Ham Yard Hotel!
In line with the Asylum and Immigration Act 1996, we do require all
applicants to have the eligibility to live and work in the United Kingdom.
Documentation will be required at interview stage.