Job summary
We are looking for a highly motivated, Senior Practitioner in NHS Continuing Healthcare (CHC) and complex care to join us in our transformation journey. You will support the Associate Director of NHS CHC and Complex Care and Director of Quality Assurance in Complex Care to deliver NHS Continuing Healthcare and Complex Care. This includes commissioning and oversight of care provision commissioned to meet specific needs that are not met through standard commissioned services and drive excellence in the quality and effectiveness of services that meet these specific needs. In addition, you will have excellent organisational and people skills and the ability to work with and influence staff within and outside of the ICB.
Main duties of the job
The focus of the role will be:
Contribute to the development of the vision, aims and business objectives of the NHS Continuing Healthcare team and wider ICB.
Have operational oversight of the delivery of the NHS Continuing Healthcare function including assessments, reviews, commissioning and case management.
Ensure clinical oversight of the complex patient group, ensuring that there are plans in place or in development for the safe and appropriate admission and discharge from the service.
Oversee monitoring of packages and that the care plans are being delivered as agreed.
Provide expert clinical advice and management of this patient group to the ICB and its members.
Establish and monitor standards across all commissioned providers regarding patient safety and quality, ensuring that visits and inspections validate and assure compliance take place. Working collaboratively with providers to achieve the best outcomes for our local population.
About us
Health and care services in Norfolk and Waveney are working closely together to further improve services and provide more joined-up care for local people. In Norfolk and Waveney, we have already achieved a lot by working in partnership to improve health and care outcomes. These changes have been made possible by different organisations - NHS hospitals, GPs, mental health and community health services, local councils, care homes and social workers, voluntary and community organisations and others - joining forces to agree and plan for local people's needs.
Norfolk and Waveney Integrated Care System (ICS) includes a statutory Integrated Care Partnership (ICP), and an Integrated Care Board (ICB) called NHS Norfolk and Waveney. This partnership and organisation dedicated to making sure that organisations work together for the benefit of our residents, staff and communities is an important step change, helping to create positive differences to local people and joining up health and social care. This is the culmination of many years of effort to build partnership working across the NHS, local authorities, the third sector and patient groups.
Job description
Job responsibilities
For full details of the job description and main responsibilities, please see the attached job description and person specification.
Person Specification
Essential
Essential
1. Educated to Masters level or equivalent level of experience of working at a senior level in specialist areas.
2. Extensive knowledge from a variety of specialist subject areas
3. Evidence of continuing professional development (ahead on future developments in their area of expertise)
4. Must have an understanding of the background to and aims of current healthcare policy in Norfolk and Waveney and appreciate the implications of this on engagement
5. Should have an appreciation of the relationship between NHS England/NHSI and individual provider and commissioning organisations
6. Member of relevant professional body
7. Highly developed communication skills for delivering key messages to a range of stakeholders both internal and external to the organisation, at very senior level.
8. Engaging and comprehensive presentational skills for conveying complex concepts to a varied audience
9. Ability to use informed persuasion to influence others
10. Ability to identify risks, anticipate issues and create strategies which resolve service issues in relation to project or delivery.
11. Ability to understand a broad range of complex information quickly and making decisions where opinions differ/no obvious solution
12. Evidence of planning and delivering programmes and projects and services on time.
13. Experience of controlling financial budgets, resources and staff management
14. Working knowledge of Microsoft Office with intermediate keyboard skills
15. Ability to travel to places of work that may not be accessible by public transport
16. Ability to work without supervision, providing specialist advice to the organisation, working to tight and often changing timescales
17. Interpreting national policy for implementation
18. Will consider the most effective way to promote equality of opportunity and good working relationships in employment and service delivery and has the ability to take actions which support and promote this agenda
19. Extensive experience of managing budgets, budget setting and strategic view of financial processes
20. Team working skills Self-motivated Ability to move between details and the bigger picture. Demonstrates honesty and integrity and promotes organisational values. Embrace change, viewing it as an opportunity to learn and develop
21. Will be required to travel within and outside of the ICB's geographical area.