Job Title: Customer Team Member
A key role within our store, delivering exceptional customer service and contributing to a positive shopping experience.
Key Responsibilities:
* Provide friendly and thoughtful service to customers, ensuring their needs are met and exceeded.
* Work collaboratively with colleagues to resolve customer issues and maintain a positive store environment.
* Maintain the store's appearance, ensuring shelves are stocked, prices are accurate, and temperatures are within range.
* Assist in introducing new products and services, providing seamless transitions for customers and colleagues.
* Engage with the local community, participating in events and activities that promote Co-op values.
Why Join Co-op?
* 30% discount on all Co-op products, plus 10% discounts on other brands (increasing to 20% on payday weekends).
* Pension scheme with up to 10% employer contributions.
* Wagestream - access to a percentage of your pay as you earn it.
* 31 days of holiday (including bank holidays, pro rata for part-time colleagues).
* Virtual healthcare services for you and your family, including GP appointments, eye care, mental health support, and nutrition consultations.
* 24/7 employee assistance service.
* Full, paid training and dedicated support for personal development and career progression.
* Rota shared three weeks in advance and accessible on your phone.
* Cycle-to-work scheme.