Job Description
Telematics Engineer (Field Based)
We are looking for a Telematics Engineer to provide continued support to our growing and established customer base within Swindon and the surrounding areas.
You will have access to many of our benefits, including annual shift allowance in addition to your salary, annual pay reviews, company vehicle, with laptop, mobile phone and tools provided to ensure you are fully equipped in your new role.
A Day in the Life of
Don't just take our word for it, read Jack's story which gives a glimpse into the training, typical day and highlights being an Engineer at Microlise.
What will you be doing?
* Ensure Microlise product portfolio is fully integrated into our customers' assets
* Timely visits to customer sites to undertake the installation, servicing, and continued support of our product suite
* Completing survey visits and identifying suitable solutions
* Completing QA (quality assurance) visits on Microlise products and peripherals in customer assets
* Inventory management
* Responsible for the upkeep and safety of your vehicle and all provided tools/equipment
* Liaise with customers at all levels
* Provide support to your peers and contractor resources where required
* Ensure administration is concise, accurate, and professional
* Adhere to all internal processes and procedures
* Report on statistical information when required
What are we looking for?
* Demonstrable experience in a similar role; auto electrics and/or telematics
* Full UK Driving Licence
* Experience of working to Service Level Agreements and Operational Schedules
* Understanding of vehicle wiring diagrams and ability to interpret these
* Evidence of strong customer service skills with a professional approach
* Good interpersonal and communication skills, with the ability to adjust style to relevant audiences
* Be able to work autonomously, solve problems independently and adhere to agreed processes
* Take pride in what you do ensuring quality and accuracy
* Valid Passport for travel
Working Pattern
Our Field Engineers work shifts on a rota basis, including weekends, to suit the requirements of our customers. Full details regarding our working patterns can be discussed at the interview stage.
What's in it for you?
* Full support and training to ensure you are well equipped to succeed in your role
* Company vehicle, shift allowance, laptop, mobile phone, and tools provided
* Private medical insurance with Vitality Health including rewards for members
* 33 days holiday, including bank holidays, increasing year on year to 38 days
* Life Assurance, 4 times your annual salary
* Free Costco membership, 20% off EE mobile and line rental, and other discounts
* Invested in employee health and well-being with over 20 mental health first aiders in the business
* Employee Assistance Programmes
* Great staff extras: Easter eggs, yearly BBQ, Christmas gifts, annual staff awards, and many more incentives
* Great Place to Work certified
* Best Workplace in the UK for Development, Technology, Wellbeing, and Women
Recruitment Process
For successful candidates, interviews will take place whilst the advert is still live; so don't delay getting your application in!
Please note: The successful candidate's job title will be Technical Hardware Engineer in line with our organisational structure.
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