Black Country Healthcare NHS Foundation Trust
This role is part of the employment service, working closely with clinicians to provide psychological therapies to people with common mental health problems. The post holders will support service users with common mental health problems to gain, return to, or retain employment. The role will involve working directly with Jobcentre Plus, employers, trade unions, and employment agencies to keep people in employment and secure employment opportunities. The post holder is expected to work with between 120 people each year.
Main Duties of the Job
The service will assist targeted participants to progress their journey towards gaining, returning to, or retaining employment. The service will consist of a variety of skills-mix to ensure that individuals are offered support and advice that meets their needs. The service will provide advice and training to potential employers on reasonable adjustments and retention of employees where necessary. This service will reduce health inequalities as employment is evidenced as a way of maintaining good health and well-being.
Flexibility and adaptability are required due to the unpredictability of the environment and resource availability under which work will need to be carried out.
Staff will work to the Trust's lone worker policy and ensure that they have a mobile phone in working order so that communications can be achieved at all times.
About Us
This is a brand new service, there will be 4 different teams covering Walsall, Wolverhampton, Dudley, and Sandwell. Each team will comprise of a Senior Employment Advisor and Employment Advisors.
This service will sit under the wider Employment Services.
Employees, workers, and/or contractors will be expected to uphold the values of the Trust and exhibit the expected Trust behaviours aligned to the Trust's values. Individuals have a responsibility to ensure that they display the Trust values and behaviours in carrying out their job and that individuals feel able to challenge (or raise a challenge) when other colleagues' behaviours breach the spirit of Trust values.
Job Responsibilities
1. Manage a caseload of clients who have experienced common mental health problems or long-term conditions who wish to retain, return to, or regain employment.
2. Carry out vocational assessments to identify vocational needs and develop action plans.
3. Maintain detailed and accurate notes and upload these onto the management information system within the allocated timeframe.
4. Provide information, advice, guidance, and support to individuals about the pathways of opportunities available to them.
5. Provide in-work support to those who require it so that they may sustain or retain their job.
6. Support individuals to gain accurate benefits advice, complete paid job applications, compile CVs, and prepare for interviews.
7. Liaise and arrange meetings with health professionals, partner agencies (voluntary and statutory sectors), and/or employers concerning the individuals' needs.
8. Deliver training and workshops (as required) to clients on job applications, CV writing, and interview skills.
9. Participate in informal training with colleagues from external organisations to help raise awareness and improve their knowledge on the service.
10. Ensure that the service eligibility is adhered to, providing information on alternative employment support services for those who are not eligible.
11. Liaise and communicate regularly with the referrer and other relevant healthcare staff.
12. Collect and collate statistics that support the ongoing monitoring of service delivery/quality.
13. Work with the Senior Employment Advisor and as part of a team to further develop quality standards.
14. Offer advice and guidance to the Administrator and training and support to new team members.
15. Along with your main duties, you will also be expected to carry out any other duties that are reasonably asked of you.
Person Specification
Education/Qualifications
* Degree level or equivalent level of experience.
* L4 Information, Advice and Guidance.
Experience
* Good interpersonal skills.
* Good negotiation skills and persuasive style.
* An ability to initiate and develop relationships with partners including local clinicians, employers, and JCP staff.
* Good report writing and information management skills.
* Experience working with individuals experiencing complex barriers and health conditions.
* Vocational assessment and profiling skills.
* Basic counselling skills.
* Knowledge of the 2010 Equality Act.
* Knowledge of the barriers faced by individuals who may be socially excluded and furthest from the labour market.
* Experience of working with and supporting people who face a number of barriers.
* Working knowledge, understanding, and experience of motivating individuals and developing their skills in line with their individual action plans.
Skills/Personal Qualities
* Commitment to empowering the individual to make informed choices.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Black Country Healthcare NHS Foundation Trust
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