Are you passionate about pets? Are you passionate about delivering excellent customer service? Then this is the role for you!
Here at Carmel Veterinary Centre, we are currently recruiting for a friendly and approachable Veterinary Receptionist to join our team on a full-time permanent basis. The ideal candidate will be courteous, have excellent organisational and communication skills, be self-motivated, integrate well as part of the team, be computer proficient and have the ability to multi-task. Previous receptionist experience in a veterinary setting would be beneficial however this is not essential.
About the role
Duties will include but are not limited to:
1. Answering telephone calls
2. Returning emails
3. Scheduling appointments
4. Taking payments
5. Investigating client queries
6. Monitoring inventory
7. Record keeping
8. Cashing up
9. Assisting Veterinary Surgeons and Veterinary Nurses
This is a full-time permanent role working 40 hours per week. You will be working from 08:30am - 18:30pm Monday to Friday and Saturdays average 1:4 from 09:00am - 14:00pm.
Want to know more?
Carmel Veterinary Centre is an RCVS Tier 2 accredited, VNTP, two-site small animal practice based in Wolverhampton. We're kitted out with endoscopy, ultrasound, dental X-rays, full Idexx labs as well orthopaedic kit. We care about our team, patients and clients in that order because we understand that unless you are at your best, the patient care and client experience won't be the best. Using Vetled initiatives and building on our friendly and supportive foundation, we have developed a strong culture of "civility".
In addition to a competitive salary, you will benefit from:
1. 6.6 Weeks annual leave
2. Additional annual leave for your birthday which will be added to your holiday allowance
3. Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
4. Cycle to work scheme
5. Initiatives focused on employee wellbeing
6. Non-accidental injury support
7. Learning and development opportunities via the IVC Evidensia Academy
8. Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
9. Pension scheme
10. Discounted staff pet care
At IVC Evidensia we are committed to Diversity, Equality, Inclusion and Belonging, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.
Carmel Vets, Fallings Park, Wolverhampton
204 Bushbury Road, Fallings Park, Wolverhampton, WV10 0NB, United Kingdom
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Animals treated: Small animals
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