Zigzag Mortgages are seeking a full-time top-quality Mortgage and Protection Administrator/Case Manager to support our Mortgage and Protection Advisers.
Mortgage administration experience at a high level is essential for this role. CeMAP qualification would be an advantage.
Zigzag is a forward-thinking, fast-growing company, using technology to assist the team to be the best at what we do. A fantastic client experience and a happy workplace is our main priority.
We primarily service referrals from local leading estate agents Ben Rose and existing clients. As an independent, we act for clients buying from all agents.
The successful candidate will need to demonstrate professionalism and be comfortable dealing with clients, lenders, and introducers alike. We are looking for excellent organizational skills and the ability to work to deadlines using a variety of software and systems. We welcome applications from candidates with relevant experience in the Financial Services Industry.
This is a great opportunity to join a growing organization, with unlimited potential to progress your career in this profession if so desired.
Responsibilities:
* Accurate data entry of mortgage and protection applications
* Regular liaison with clients, introducers, lenders, and providers
* Progression of mortgage and protection applications through to completion
* Dealing with incoming calls and emails
* Booking client appointments
* Chasing outstanding case requirements
* Invoicing and reconciling payments from clients, networks, introducers, and providers
Skills and Experience Required:
* Adaptability to grow with the needs of a developing business
* Excellent IT skills (including Word and Excel) with the ability to learn and adapt to new software
* Tenacity and meticulous attention to data accuracy
* Ability to problem solve independently and with initiative
* Outstanding communication skills (written and oral)
* Demonstrate a confident telephone manner and excellent customer service
If you do not complete the tests your application will not be considered for this role.
Office based in Chorley, Lancashire. Please contact us with your CV and tell us how good you are.
Salary: To be discussed, dependent on skill levels and experience.
Job Types: Full-time, Permanent
Pay: £23,200.00-£25,000.00 per year
Benefits:
* Company pension
Schedule:
* Monday to Friday
Experience:
* Mortgage administration: 1 year (required)
Work Location: In person
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