Are you an energetic, people-focused professional with a passion for recruitment, client service, and operational excellence? If you thrive in a fast-paced environment and love building strong business relationships, this role could be the perfect fit for you Why Join Us? At Driver Hire Bedford & Huntingdon, we are committed to delivering outstanding service to both our clients and drivers. We are looking for a confident, proactive Operations Officer to take ownership of recruitment, payroll, client management, and business relationship development. Salary & Benefits: Salary: £30,000 per annum Bonus scheme – be rewarded for your hard work Healthy work-life balance Pension Office-based role within a supportive and dynamic team Onsite parking for added convenience What You’ll Be Doing: As an Operations Officer, you’ll play a critical role in ensuring smooth day-to-day operations while delivering a high level of service to clients and drivers. Your responsibilities will include: End-to-End Recruitment & Driver Onboarding: Managing the full recruitment process – from advertising roles to interviewing and selecting drivers. Conducting comprehensive interviews and assessments to ensure compliance and quality. Handling the onboarding process, ensuring all legal and operational requirements are met before drivers start work. Payroll & Compliance: Managing weekly payroll, ensuring accuracy and efficiency for all drivers. Handling any payroll queries and ensuring compliance with regulations. Maintaining accurate records and updating the company CRM with driver and client details. Client & Driver Relationship Management: Acting as the main point of contact for clients, ensuring their staffing needs are met with high-quality drivers. Working alongside clients to understand their requirements and build strong, long-term business relationships. Providing ongoing support to drivers, ensuring they have a positive experience and remain engaged. What We’re Looking For: A highly motivated, outgoing, and confident individual. Strong communication skills and the ability to build rapport with both clients and drivers. A keen eye for detail and the ability to handle payroll and compliance efficiently. Previous experience in recruitment, customer service, or operations within logistics or a related industry is preferred. Strong IT skills, including CRM systems and job board management. A problem-solving mindset with a proactive approach to challenges. Join Our Team If you’re ready to take on a fast-paced, rewarding role where you can make a real impact, we’d love to hear from you Apply now and take the next step in your career with Driver Hire Bedford & Huntingdon. INDBH3