Hours: 37 hours pw, Mon–Thurs 8.30am-5pm & Fri 8.30am – 3.45pm with 45 min lunch; office based during 6 months probationary period then after probation can work 40% of time at home
Benefits of the Sales Support Specialist: 25 days holiday, option to increase to 30 days at Manager’s discretion, parking, 7% employer pension contribution, 4 x salary life assurance, 4% flex fund for varied benefits, bonus schemes, Employee Assistance Programme
Aspire Jobs are delighted to be working exclusively with our award-winning global manufacturing client who are now looking for a Sales Support Specialist to join their team.
The Sales Support Specialist role will primarily be responsible for providing high-level office-based point of contact for our customers in UK and Ireland and our European Distributor network as well as supporting the UKIE Sales Team.
This is a fast-paced business where career progression is possible. You must be energetic and positive in your outlook and be able to deal with customers who are placing orders for high-value items, many of which are very technical.
Job Description
Requirements of the Sales Support Specialist:
* Background within Sales Support essential
* Professional demeanor
* Proactive approach
* Able to remain calm under pressure
* Knowledge of SAP would be beneficial
* Good communication skills both verbally and written
* Team player
* Flexible attitude
* Positive mindset with the ability to juggle multiple tasks
Responsibilities of the Sales Support Specialist:
* Provide exemplary customer support as needed
* Set up new accounts
* Field complaints
* Liaise with Customer Services to satisfy customer requests
* Communicate pricing and quotations
* Maintain pricing files and Master Agreements
* Support customer communication on new/delisted products, product queries, and deliveries
* Track equipment proposals
* Manage sales reports for the Sales Team and issue regular reports
* Update information in SAP and CRM systems on a regular basis
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