Service Advisor - Peterborough - Attractive package
ALH Recruitment are looking to recruit a Service Advisor with immediate effect, for our market leading client based in Peterborough.
Our client is currently looking for a dedicated and knowledgeable Service Advisor with an extensive vehicle background. As our new Service Advisor, you will join their friendly team which will see you working a full time position.
As a Service Advisor, this role requires outstanding customer care as you are the vital link between the customers and the workshop. You will inform and consult on vehicle maintenance, repairs and keep the customer up to date at every stage whilst answering any questions or queries they may have. This involves liaising with technicians/workshop about vehicle statuses and ensure that vehicles will be ready on time. The ability to give the best advice on our products and services to our customers is essential. As a service advisor you can help drive performance of your colleagues as well helping the team give the best Customer Service.
This is a challenging role where customer care always comes first, communicating to customer and supplier, build a genuine rapport and identify exactly what our customers want and need.
Ideally, you will have excellent organisational and administrative skills along with good attention to detail. A strong customer service background is required as you are delivering high levels of customer satisfaction in a very busy and dem...