Maintenance Technician
Application Deadline: 11 April 2025
Department: Escapade HQ
Employment Type: Permanent - Full Time
Location: Silverstone
Description
We have an exciting opportunity in our Escapade Team for a Maintenance Technician. Reporting to the Maintenance Supervisor, you will be responsible for ensuring that our venue and facilities operate seamlessly at the highest standards of performance and presentation. You will work within the Maintenance Team, ensuring the venue remains fully functional, presentable, and aligned with our brand’s commitment to excellence.
Key Relationships
* Internal: Maintenance Manager, Escapade and Silverstone Management & Staff.
* External: Guests, Contractors and Vendors.
Key Responsibilities
To create and implement a best-in-class and award-winning guest experience through:
* General Maintenance & Repairs: Perform general building maintenance, including carpentry, joinery repairs, plumbing, ceiling repairs, re-lamping, carpet and flooring repairs, tiling, and furniture adjustments. Conduct minor painting, decorating, and upkeep as directed by the Maintenance Manager. Assist external contractors as required to ensure repairs and upgrades meet the highest standards.
* Facilities Operations & Compliance: Respond to maintenance requests and emergency situations efficiently to minimise disruptions. Collaborate with the Maintenance Manager to implement and execute preventive maintenance programs. Ensure compliance with health and safety regulations, including conducting risk assessments and adhering to method statements. Work with contractors and vendors to complete maintenance and repair projects. Promote and support Escapade Silverstone’s sustainability initiatives.
* Guest Service & Engagement: Provide professional, friendly, and responsive service to guests, promptly addressing their requests and concerns. Maintain a professional demeanour in all interactions, ensuring a seamless guest experience.
* Sustainability: Promote, implement, and act with the sustainability initiatives as directed by Escapade Silverstone.
The above is a high-level summary of duties and is not meant to be a comprehensive description of the role. Additional ad-hoc responsibilities will arise which will be considered to form a reasonable part of the role and role requirements may be subject to change from time to time.
Performance Responsibilities
Our vision drives us, we live by our brand pillars, and we’re motivated to achieve industry-leading and award-winning results.
Our vision - To become a world leader in redefining lifestyle living, setting new standards in motorsport-inspired hospitality and immersive leisure.
Our brand pillars – We’re the Ultimate Hosts who share our guests’ passions, we’re switched on to their needs, we make their stays effortless, they get our finest performance every time. We’re the Complete Connoisseur inspired by innovation, champions of excellence, we take pride in our presentation and our guests appreciate our constant quality. We’re the Silverstone Standard, part of the Silverstone family, performance is in our blood, we embody the brand values and guests know they’re in safe hands.
Values - Rooted in a passion for motorsport, a dedication to precision, and a commitment to responsible and inclusive hospitality. We push boundaries, embrace the unexpected, and create unforgettable moments. We value sustainability and community and aim for a positive impact on both our natural environment and the people we serve.
Performance will be measured against the Personal Development Review (PDR) including:
* Quality of Work – Ensure tasks are completed to a high standard with a right-first-time mentality.
* First Time Fix – Maintain efficiency in resolving maintenance issues promptly.
* Health & Safety Compliance – Adhere to all safety protocols and ensure compliance across the site.
Skills, Knowledge and Expertise
* Proven experience in facilities, building, or hospitality maintenance.
* Technical proficiency in carpentry and general building repairs.
* Strong problem-solving skills and ability to work efficiently under pressure.
* Excellent verbal and written communication skills.
* Ability to work both independently and collaboratively within a team.
* Attention to detail and a commitment to high-quality workmanship.
* Physically fit and capable of performing manual handling tasks.
* A proactive, can-do attitude with a passion for excellence.
* Experience in a 4-star or 5-star hotel or luxury lifestyle brand is advantageous.
* Familiarity with IT systems and Microsoft Office.
* Flexible approach to working hours, including weekend work.
* Full clean UK driving licence is desirable.
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