Solution47 Recruitment is seeing a Customer Service Manager for a client based in Sawston.
The ideal candidate will have experience managing a busy, vibrant office where no two days are the same.
As a customer service manager you will be responsible for overseeing teams of customer service representatives.
Duties to include
* Answering customer questions and resolving problems
* Setting team goals
* Monitoring progress
* training staff member
* Will be familiar with using on-line chat facilities
The ideal candidate will:
* Customer service skills
* Excellent verbal and written communication skills
* Attention to detail
* Self-motivation to use their initiative and to innovate, when required
* Previously worked in a sales role.
For more information call us