Job Title:Mortgage Advisor (telephone-based)
Salary:£27-28,000 plusvery competitive bonus schemeand optional overtime
Location:Rotherham, Mon-Fri in office
Overview:
Our client is an established financial services business operating as a mortgage intermediary, connecting borrowers with lenders rather than lending directly.
Role:
To provide professional, compliant, telephone-based mortgage advice across a range of regulated mortgage products. The advisor will be responsible for progressing inbound mortgage leads through to completion, working in a fast-paced and target-driven environment.
Responsibilities:
Handle inbound leads from multiple sources (online enquiries, purchased lead lists, and call centre referrals)
Deliver compliant mortgage advice via telephone in line with MCOB regulations
Maintain accurate records within the client management system
Work towards individual sales and compliance targets
Identify cross-sell opportunities and referrals where appropriate
Ensure high levels of customer service - performance also measured on Feefo, Trustpilot, etc.
Qualifications/requirements:
CeMAP qualified (or equivalent)
Experience providing regulated mortgage advice
Comfortable in telephone-based, fast-paced environments
Strong multi-tasking and time management capabilities
Able to work effectively both independently and as part of a team
Target-oriented and resilient, with a desire to move into more complex mortgages
Good knowledge of mortgage products and advice processes
Excellent customer service and interpersonal skills
Desirable- Background in high street banking or estate agency mortgage sales, looking to step into more complex broker-based work
Desirable- Exposure to both regulated and unregulated/bridging mortgage environments
APPLY NOW TO FIND OUT MORE!TPBN1_UKTJ