Job Function: Customer Experience and Marketing
About the role
National Energy System Operator’s (NESO) strength lies in our people. Together, we’re shaping the future where clean, affordable energy is accessible for all. Every day is an opportunity to make a real difference, accelerating the progress of sustainable GB energy, keeping people connected and society thriving as we create a brighter tomorrow.
This role sits within the EMR Delivery Body (EMR DB), which administers the Capacity Market (CM) and Contracts for Difference (CfD) schemes. There is currently a significant focus on both schemes from DESNZ, Ofgem, participants and wider stakeholders to assess their ongoing effectiveness and how they need to evolve in the changing energy market.
As a member of an externally facing team, you will work closely with DESNZ and Ofgem on developing strategy, policy and Rules, including unblocking pain points for participants and shaping how the schemes work in the future.
You will be able to take ownership of complex policy issues, building your expertise and providing this to policymakers, NESO colleagues and industry stakeholders.
This role is based from our Warwick office, and we continue to offer hybrid working from office and home. We are open to full time and part time applicants, as well as flexible working arrangements.
About us
The creation of National Energy System Operator (NESO) is driven by an urgent need to unify and optimise our approach to energy. A more integrated and coordinated strategy is needed to meet the unprecedented challenges of climate change, ensuring secure energy supply, and keeping costs manageable for consumers.
Join us and empower your potential, energise our team, and be part of something bigger.
Your energy, our future, together.
About the National Energy System Operator (NESO)
In Autumn of 2024, the ESO transitioned to National Energy System Operator, or NESO for short. Previously denoted as the Future System Operator (or FSO), the new National Energy System Operator is the independent body responsible for planning Great Britain’s electricity and gas networks and operating the electricity system.
The ESO, including all of its existing roles, are now at the heart of the new National Energy System Operator. As NESO, we will build on our existing roles, capabilities, and ways of working significantly to create an organisation the energy system and its users’ need. Our new capabilities will enable us to look across vectors, including electricity, natural gas and hydrogen, and crucially consider the trade-offs between them.
The organisation is set up as a public corporation with its own Board of independent directors, with complete operational independence from government, the regulator and any and all commercial interest. As was the ESO, NESO will be licenced and regulated by Ofgem through price control agreements and obligated to identify optimal solutions to system operations and planning in the most sustainable, affordable and secure way for all.
Key Accountabilities
* Develop and maintain an overall understanding of the policy, rules and regulations relating to the CM and CfD, and expertise in specific areas.
* Provide expert advice to EMR DB and NESO colleagues to promote clear and consistent understanding and application of the policy and rules and operation of the schemes.
* Build relationships with DESNZ, Ofgem, participants and wider stakeholders and work collaboratively to identify and resolve issues with the operation of the schemes to ensure they continue to achieve policy intent.
* Contribute to preparation of consultation responses, including assessing their impact on the EMR DB and providing clear explanation and evidence for the team’s position on various policies.
* Work with the delivery teams to identify improvements to CM and CfD policy, rules and regulations, improving the experience for participants and ensuring ongoing value for money for end consumers.
* Represent EMR DB at external working groups, meetings and events.
About you
We’re forging the path, and we know we can’t do it alone. That’s why we need visionary minds like yours to join us on this transformative journey. We are looking for someone who has:
* Previous experience in a regulatory, policy or codes role.
* Good communication skills, both written and verbal, and can confidently build networks and engage with internal and external parties.
* Ability to work independently to balance multiple activities, including prioritising own workload to manage uncertainty.
* Analytical and problem-solving skills, able to quickly grasp new policy or operational issues and identify solutions.
What you'll get
A competitive salary between £52,000 - £56,000pa – dependent on experience and capability.
As well as your base salary, you will receive a bonus based on company performance, 26 days annual leave as standard and a competitive contributory pension scheme where we will double match your contribution to a maximum company contribution of 12%.
As we work towards creating a cleaner, greener, and more affordable future for all, we also work towards creating a place for our teammates to belong, with professional and personal growth and positive well-being.
* Full support and career-development resources to expand your skills, enhance your expertise, and maximise your potential along your career journey.
* A diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table.
* Generous Total Rewards Plan – comprising of health, finance and wealth, work/life balance, and career benefits.
More Information
This role closes on 28th November 2024 at 23:59, however we encourage candidates to submit their application as early as possible and not wait until the published closing date as this can vary.
We work towards the highest standards in everything we do, including how we support, value and develop our people. Our aim is to encourage and support employees to thrive and be the best they can be. We celebrate the difference people can bring into our organisation, and welcome and encourage applicants with diverse experiences and backgrounds, and offer flexible and tailored support, at home and in the office.
We're committed to building a workforce that represents the communities we serve, and a working environment in which each individual feels valued, respected, fairly treated, and able to reach their full potential.
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