Planning and Design Monitor effectiveness and efficiency of staff rostering in line with the Health Board policy. Implement the infrastructure that enables teams to nurture effective multidisciplinary approaches to care and develop ways to improve care coordination and patient flow so that users have positive experiences and the clinical team is better able to meet patients needs effectively and efficiently. Within designated areas of responsibility ensure that patient flow, admission, discharge and transfer of care processes are fully embedded and continually improved upon and maintained. This includes ensuring that ward/board rounds are embedded into daily practice and the escalation of any delays is dealt with effectively. Works closely with the relevant managers to prepare and maintain effective business continuity plans for designated clinical areas. Improvement, Monitoring, Policy/Service Development Promotes patient safety and comfort by ensuring adherence to correct standards for optimal hospital acquired infection control, hospital cleanliness, skin Integrity, nutrition and hydration, privacy and dignity, and fundamentals of care. Proactively contribute to minimising risk to all groups of vulnerable patients through implementation of the Health Board policies and procedure relating to for Children & Vulnerable Adults. Responsible for implementing Safeguarding frameworks and legislative requirements including Mental Health Act/ Mental Capacity Act / Deprivation of Liberty Safeguards. Ensure learning from the Putting Things Right agenda continually drives improvement priorities. Work closely with multi professionals and Infection Prevention and Control team to minimise preventable healthcare associated infection, ensuring robust application of policy including decontamination and that a culture of accountable practice and sustained improvement is embedded. Ensure there is effective risk management and systems of governance in place and support the development of a risk register within their area of responsibility. Responsible for ensuring that professional regulation issues including NMC revalidation requirements for nursing are maintained to the correct standard for their area of responsibility and implement systems that recognise and celebrate staff achievements in the provision of person-centred care and commitment. Fully implement all relevant HR policies and procedures within areas of responsibility. Contribute to the development / review of relevant policies, procedures and protocols for areas of responsibility. Ensure that nursing staff are fully engaged in the development and implementation of local improvement plans. Implement and embed mechanisms for staff engagement and feedback. Communication. Responsible for reporting to the Deputy Head of Nursing robust quality and safety, investigation, learning across defined areas of responsibility. Create a culture for ensuring that the patient, family and carers are at the centre of everything we do and where safe and high quality patient care is consistently delivered. Support Ward Managers/Charge Nurses to triangulate performance information to understand quality of patient care and themes from patient feedback, complaints and incidents in order to continually improve practice and the patient experience.Ensures the capture of quantitative and qualitative experiences of patients, using experiential feedback to make continuous improvements within designated areas of responsibility within the Division. Role model and embed a culture of being open, honest and willing to acknowledge when something has gone wrong. Make timely apologies and take action to report incidents, including near misses, to ensure that we establish a culture of learning that enables best practice in patient safety and at all times exercises a duty of candor. Implement robust and immediate escalation in the event of safety risks and issues that cannot be addressed. Undertake investigation of clinical incidents and complaints that involve nursing, ensuring that all timescales are met, action plans are devised and fully delivered, and lessons learned are shared and integrated into practice. Ensures the requirements of Putting Things Right Regulations are met. Deals with informal and formal complaints and incidents and monitors the implementation of actions plans agreed as a result of complaints to avoid recurrence within the designated areas of responsibility. Use highly developed clinical and communication skills to provide appropriate information regarding highly complex, sensitive and contentious information.