If you enjoy working in a customer focused environment, then this is an opportunity to join a team who deal with a wide range of housing related issues. Working closely alongside the wider housing team you will actively contribute to the achievement of tenancy and void management objectives in an efficient manner and in line with the policy and procedures. You will need to demonstrate: Experience of delivering a quality customer service Great interpersonal, communication and IT skills Excellent time management and personal organisational skills An understanding of tenancy management. This is a fixed term contract to 31 March 2026. This role has been identified as suitable for hybrid working which will be a combination of home working and working from our offices with Head office at Craven Arms and travel to other offices as required. Shortlisting date: 28 April 2025 Interview date: 1 May 2025 About ConnexusConnexus is a community focused housing group which aims to deliver good quality homes and services across Shropshire and Herefordshire. The work our teams do is varied, and no two days are the same. We provide an excellent offer for colleagues which includes flexible working options combined with some fantastic benefits. We’re here to support colleagues at every step of the way with training and development opportunities, helping you make the most of your career. If you want to work with like-minded people and would like to make a difference to the lives of our customers, Connexus could be the right fit for you. Connexus is committed to equality of opportunity for all employees and is keen to address areas of under representation in its workforce, this is because we really understand the importance of different voices, experiences, perspectives, and backgrounds within our workforce. We strongly encourage applications from members of underrepresented groups.