Operational Lead - Sexual Health Services
Homerton Healthcare NHS Foundation Trust
An exciting opportunity has arisen to be part of the Sexual Health triumvurate team, part of the Community and Children's Services Division (CCS) at Homerton Healthcare. The Operational Lead role is vital to the smooth running of Homerton Healthcare's Sexual Health Services and the postholder will be responsible for providing a high level of leadership and management support to the department, as well as supervision and management to their direct reports. The postholder will be part of a triumvurate and will be expected to work closely with the Clinical Lead and Lead Nurse for Sexual Health Services. The service is currently undergoing a quality improvement led programme of work to increase patient access to our services, making it an exciting time for a new leader to join the team to support leading on these developments. The team delivers sexual health services across 4 sites--Clifden Centre based at Homerton Hospital, The Ivy Centre, 80 Leadenhall Street Clinic, and John Scott Health Centre and the postholder will be required to work flexibly across these.
Main duties of the job
* Co-ordinate the planning and delivery of Department of Sexual Health Services, including Children and Young People's Services (CHYPS) and Open Doors, within the resources available, ensuring a high quality service is provided.
* Work in partnership with the divisional management team, including the Divisional Operations Manager, Associate Medical Director, Divisional Operations Director, Deputy Chief Nurse, and Clinical Leads/consultants and Lead Nurses to ensure the achievement of performance and other local and national clinical and non-clinical targets and delivery of high quality care
* Provide first line operational management to Sexual Health and administrative departments and supervise systems and processes (including oversight of clinic function, clinic timings, staffing and skill mix)
* In liaison with the Quality leads in the department and in the division, ensure appropriate systems and processes are established in departments and areas to support the robust reporting and progress of governance, risk and safeguarding issues
* Manage designated financial resources within budget and support the divisional management team in financial management within the directorate
* Support the development of service line reporting and service line management within the department
About us
Homerton Healthcare NHS Foundation Trust is a high performing and flourishing organisation serving the population of Hackney, East London, The City and beyond.
We are extremely proud of the fact that Homerton Hospital has recently attained the highest possible rating of "Outstanding" from the Care Quality Commission (CQC).
Our integrated Trust provides comprehensive hospital and community health services for its local population and a range of specialist services for a wider group of patients. In addition, the Trust manages services out of St Leonard's Hospital and the Mary Seacole Nursing Home.
Homerton aims to ensure equality and value diversity, and we are committed to inclusion for all of our staff. This is reflected in our policies, procedures and People Plan. All of our staff are expected to embody our Trust values at all times.
We are also committed, through our Fair Recruitment Standards, to ensuring all applicants are treated fairly.
Homerton has a proud tradition of supporting and developing its staff, including its well-regarded and valued nursing community, and all staff are able to take advantage of a great range of benefits.
Homerton is proud to have been included on the HSJ & Nursing Times Best Places to Work list.
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required.
For both documents please view the attachment/s for this vacancy.
Person Specification
Education/Qualifications
* Educated to Masters level or equivalent experience
* Evidence of ongoing professional development
Skills/ Abilities
* Highly developed communication skills (written, oral, presentational and interpersonal)
* Ability to competently and confidently handle, analyze and present numerical data
* Produce and present high quality written reports & presentations
* Ability to provide leadership, direction, and line management to an administrative team
* Excellent problem solving skills
* Able to influence, negotiate and engage people in different settings
* Able to secure commitment from others for change programmes
* Able to work effectively as a team member
* Able to multi-task and continue to function to a high standard when under pressure
* Excellent organisational skills
* Able to build effective working relationships at all levels within the Trust and work as part of a multi-disciplinary team
* Ability to build an effective integrated team.
* Able to learn fast and adapt quickly to new situations and deliver to tight timescales
* Project and change management skills
* Able to use Microsoft Office (eg. Word, Powerpoint, Excel) & produce reports
* Arrange and chair effective meetings
Trust Values, Equal Opportunities & Other Requirements
* Understanding and demonstration of the Trust Values
* Must be able to demonstrate commitment to Equal Opportunities, diversity and inclusion
* Self motivated, flexible team player
* Must be willing to travel to community
Knowledge
* Service quality and quality management including QI methodology
* Current changes and developments within the NHS
* Knowledge of audit, clinical governance mechanisms & CQC standards
* Planning and commissioning guidelines and targets
* Performance metrics
* Knowledge of Data Protection Act and issues related to patient confidentiality
* Sexual health and HIV services
Experience
* Extensive operational management experience ideally within a healthcare setting
* Experience of staff line management, managing people issues and supporting staff with training and development
* Experience of working with information systems
* Experience of managing budgets
* Experience of Key Performance Indicator (KPI) reporting
* Experience of implementing change management and service improvement projects to develop or improve services
* Experience of business case preparation, presentation and implementation
* Experience of business case preparation, presentation and implementation
* Experience of managing stakeholder expectations
* Experience of contract management
* Experience of business planning
* Experience of working with local authorities and commissioners
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Homerton Healthcare NHS Foundation Trust
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