Repairs Planner – Hybrid Working – Established Contractor – Edmonton, London – Up to £37,000 Package Invision Group are currently recruiting for an established contractor who have an ongoing contract for the Maintenance service of Grosvenor Estate and are looking for an experienced Repairs Planner. Overview: Reporting to the Director, the role will be to provide our Construction Projects Team with general administration support, and to provide client liaison services to the residents and tenants of our prestigious central London client. Duties: General administration duties supporting our Project Management Team Organise and maintain the electronic and paperwork filing of project delivery documents Assist in the collection and production of Customer Feedback data Production and distribution of letters, newsletters to residential and commercial tenants Scheduling appointments and arranging access for our site teams with tenants Ordering and chasing of project materials and office supply deliveries Typing and distributing quotations, letters etc. Reception duties including telephone answering and dealing with office visitors Issuing orders by email where required Making internet materials purchases Apply for parking suspensions, scaffolding and other licences - liaison with local authority representatives Issuing invoices to the client Submission of time sheets/expenses/receipts to accounts dept Uploading O&M Manuals/Assets onto the client system Updating Financial Tracker/Projects Programme Preparing Health & Safety folders for upcoming projects Drafting Construction Phase Plans for development by management Preparation of O&M Manuals Uploading Delivery Notes/Waste Transfer Notes to Qflow waste data portal Requirements: Previous Customer Service experience is essential. Excellent written and verbal communication skills Strong attention to detail and accuracy Commutable to Victoria Benefits: Up to £37,000 Basic Salary Flexible working hours Hybrid Working (1 day from home) Annual Leave Pension Further training & Qualifications professional development Opportunities