Job Description
Are you a master of organisation and a communication whiz? Join our dynamic Pre-Enablement team and be the driving force behind seamless operations!
About the Role:
As our Pre-Enablement Coordinator, you'll be the linchpin of our team, ensuring everything runs smoothly and efficiently. You'll play a vital role in supporting our Head of Pre-Enablement and operations managers, directly impacting our ability to deliver exceptional service. This isn't just an administrative role; it's a chance to build your skills, contribute to meaningful projects, and grow within a fast-paced environment.
What You'll Do:
* Data Dynamo: Manage and maintain critical data across multiple systems (especially Excel!), ensuring accuracy and adherence to service level agreements.
* System Superhero: Keep our internal databases up-to-date and running smoothly.
* Client Connector: Build strong relationships with clients and suppliers, providing professional and efficient communication.
* Communication Catalyst: Craft clear and concise correspondence, presentations, and meeting minutes.
* Schedule Strategist: Master diary management, coordinating meetings and calls with precision.
* Team Collaborator: Support colleagues with administrative tasks and contribute to team success.
* Operational Optimiser: Assist with wage and bonus administration, holiday approvals, and other key operational tasks.
* Problem Solver: Tackle ad-hoc duties with a proactive and positive attitude.
Requirements
* Exceptional communication skills, both written and verbal.
* Advanced proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
* Impeccable organisational skills and a proactive approach.
* Ability to thrive independently and as part of a collaborative team.
* A customer-centric mindset and a high level of diplomacy.
* Excellent time management and a flexible, positive attitude.
Benefits
* Make a Real Difference: Contribute to groundbreaking telecoms projects and keep Virgin Media at the forefront of the industry.
* Be Part of a Winning Team: Join a passionate and supportive team dedicated to excellence.
* Embrace Continuous Learning: We invest in your development with ongoing training and opportunities to expand your skillset.
* Unlock Your Potential: Enjoy a rewarding career path with opportunities for growth and advancement.
Ready to take your career to the next level? Apply today!
We are a company that embraces diversity and is committed to creating an inclusive workplace. We welcome applications from everyone regardless of race, ethnicity, religion, gender, sexual orientation, or disability.
Privacy Notice: Job-application-Privacy-Notice-CX.pdf
Requirements
Skills and Qualifications · Computer literate with exceptional understanding of Microsoft applications · Outstanding communication skills · A positive and enthusiastic approach to work · Good organisation skills · Strong attention to detail · Flexible approach to work location · Experience in a Planning or related role · Telecommunications experience or knowledge