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Aqua Libra Field Engineer (Northern Ireland & Leinster)
At Britvic Ireland - Part of the Carlsberg Group, we're all about creating and sharing amazing soft drinks. Our iconic brands like Ballygowan, Club Orange, Miwadi, Energise, TK, and Cidona have been loved for generations. We also partner with PepsiCo to bring you favourites like Pepsi, 7UP, and Lipton.
We're always innovating and evolving, staying true to our vision of being the most dynamic soft drinks company, creating a better tomorrow. With over 240 years of history, our brands are rooted in authenticity and heritage. Our success is driven by the passion of our people, and we foster an environment where everyone can thrive and grow and truly be themselves.
As we embark on this exciting new chapter under the Carlsberg Group, our purpose remains clear: striving for perfection, focusing on research and innovation, listening to our consumers, and driving sustainability to make a positive impact on society.
Job Overview
We are excited to offer a unique opportunity for a motivated and dynamic individual to join our rapidly growing organization. As a leading provider of innovative water solutions across the Island of Ireland, we are a proud part of Britvic Ireland unit. You will be working with Aqua Libra’s advanced Smartest Tap technology and Aqua Libra Flavour Taps, which are transforming the water vending industry. Join us during this period of growth and make a significant impact as part of our expanding team.
Please note that the role will require frequent travel across the northern region of Ireland and the Leinster area.
Key Responsibilities
* Collaborate with a team of Engineers to attend customer sites for the installation, servicing, and repair of a variety of water dispensing systems, including chilled, sparkling, and boiling taps.
* Conduct site audits with the Sales Team to assess the feasibility of installations. Provide expert recommendations on how to bring water, waste, and power to the required locations.
* Oversee and manage scheduled preventative maintenance visits, including sanitation, filter replacements, and repairs, to ensure optimal equipment performance.
* Become fully knowledgeable about the entire range of products offered by the Aqua Libra brand, and use this expertise to enhance customer satisfaction.
* Complete all service-related documentation, including service dockets, installation sheets, and updates to journey plans.
* Work effectively in a fast-paced environment, with flexibility to travel across Ireland, including occasional overnight stays. The majority of travel for this role will focus on the Leinster Region and Northern regions, including Northern Ireland.
* Take responsibility for managing stock levels, including parts used during service visits. This includes inventory management, picking stock from the warehouse, keeping accurate records, and conducting quarterly stock audits.
* Actively participate in weekly team meetings to review completed jobs, plan upcoming tasks, and discuss any challenges or areas for improvement. Contribute to a culture of continuous improvement.
Requirements
* Ability to work both independently and collaboratively within a team environment.
* Strong fault-finding skills and the ability to troubleshoot complex issues efficiently.
* Excellent communication skills, with the ability to interact with customers and team members effectively.
* Technically minded, adaptable, and motivated with a strong work ethic.
* A proactive, sales-focused approach with a high level of self-confidence and initiative.
* Strong organizational skills and proficiency with basic computer systems.
* Full, clean driving license, with a willingness to travel.
Nice to Have
* A background in plumbing or water vending would be an advantage, but is not essential. Comprehensive training will be provided to the successful candidate.
* Prior experience including engineering apprenticeships will be considered a plus.
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