Responsible for the design of our digital products and services. UX Designers are at the apex of problem solving; utilising research and testing methods, collaborating with developers and business stakeholders alike, to realise the best solution for both the end user and the business.
Responsibilities:
* Develop storyboards, wireframes, mock-ups, and prototypes to effectively communicate and design ideas for strategic projects and product developments.
* Participate in user research and leverage user analytics to gauge the usability of new and existing products/features, with the ability to analyse and predict user behaviour.
* Use inputs from multiple sources to understand and empathise with customers and team members' needs, to create effective and innovative customer and user journeys.
* Participate in team iteration planning, refinement, retrospectives, and reviews.
* Collaborate with project stakeholders to help understand and define customer value.
* Design and test UI elements such as menus, CTAs, banners, page layouts, flows, and landing pages on web and mobile platforms.
Role objectives and KPI’s:
* Time on task, Customer Satisfaction, Task Success Rate, User Error Rates.
Skills and Experience:
* Proven track record within UX and UI visual design.
* A/B testing experience.
* Experience ensuring all designs are in keeping with our brand guidelines and are accessibility compliant.
* Track record transforming business requirements, data points, and user needs into creative solutions that meet strategic goals.
* Experience working with Agile delivery methods and teams.
* Working knowledge of the following technologies and software: AdobeXD, Figma, HTML, CSS (SCSS), iOS, Android, Design Systems, and Adobe Creative Suite.
* Excellent written and verbal communication skills and ability to prioritize tasks based on business objectives.
Training requirements for the role:
* Experience with broader quantitative experimentation strategies.
* Awareness and understanding of how experimentation factors commercially to the business.
* Broader understanding of product strategy.
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