Administrator Hybrid - West End
* £25,000 - £28,000 per year
The role of Administrator Hybrid:
* Support the Manager in onboarding new clients and maintaining existing client relationships.
* Conduct data input and company research for leads, maintaining records in their CRM tool.
* Attend client meetings, take notes, and follow up with clients.
* Manage the sales pipeline and assist with client approvals and onboarding.
* Liaise with Finance to track new clients through the procurement procedure.
* Process client renewals and follow up on outstanding invoices.
* Maintain filing systems and ensure effective communication with clients.
* Assist in drafting monthly newsletters and other communications.
* Support the delivery of tasks as per client requests.
* Ensure all processes are up to date and documented.
* Provide administrative support for the annual cycle of benchmarking.
Supporting Events:
* Collaborate with the Events specialist and Manager to coordinate event logistics.
* Send invitations and manage dietary requirements for events.
* Assist with content creation and formatting for presentations.
* Support the organisation and coordination of conferences, mixers, and roundtables.
* Contribute to work as Secretariat to their All Party Parliamentary Group.
* Assist with virtual event setup and planning.
Supporting Marketing:
* Work with the Digital Marketing Manager to keep the website up to date.
* Support the creation and review of social media messaging.
* Collaborate with the team to produce infographics and draft social media posts.
* Manage the LinkedIn page and promote membership services.
* Coordinate social media posts and produce visual content.
The ideal Administrator Hybrid:
* Awareness of Diversity and Inclusion, with a passion for the cause.
* Strong time management and prioritisation skills.
* Proactive, passionate, and a team player.
* Excellent written and verbal communication skills.
* Proficiency in PowerPoint and social media platforms.
* Strong interpersonal and customer service skills.
* Willingness to learn and grow with the organisation.
* Ability to multi-task and take accountability.
* Proficient in Microsoft Office suite and CRM tools.
* Flexibility to attend and support events outside regular working hours.