IT Support Engineer Derby Permanent to £28,000 (DOE) IT Support Engineer needed for a permanent role in Derby. Providing IT technical support to clients across the Midlands region. A chance to join an established IT Managed Services business with a proven track record spanning 20 years. Full UK Driving Licence and own vehicle preferred. Start ideally Dec 2024 / Jan 2025. Key skills, experience tasks: • Providing day-to-day IT support to 1st/2nd line level for a diverse range of external customers. • Ensuring all actions are logged and managed via the IT helpdesk visiting customer sites to complete IT service requests. • System monitoring, error logging, fault-tracking IT incident management to ensure maximum service availability. • IT asset tracking, service provisioning managing IT accounts for new starters/leavers. • Technical Environment: Windows Server, Active Directory (AD), DNS/DHCP, Group Policies, Office 365, basic Networking. • Soft skills: problem solving, attention to detail, logical, proactive, prioritisation strong customer service skills. • Benefits include: to £28k Salary (DOE) pension healthcare 28 days holiday (including BHs) support to gain IT accreditations more Syntax Consultancy Ltd is acting as an Employment Agency in relation to this vacancy