Cambridge University Hospital NHS Foundation Trust
Are you a dynamic, self-motivated individual looking for a job that is highly rewarding and can enhance your career? If so, become an orthoptic assistant and join us in the orthoptic and ophthalmology department here at Addenbrookes Hospital in Cambridge.
As an orthoptic assistant you will play a crucial role making a difference in our patients' lives by being a first line of contact for patients or parents as well as other hospital, and professional staff.
You will be providing orthoptic administrative duties as well as clinical assessments in vision, colour vision, intraocular pressure, ophthalmic imaging, virtual glaucoma and neuro-ophthalmic clinics.
Being able to work independently and within a team is essential for the role. Some of these clinics are offsite and some Saturday working may be required.
We provide a creative and supportive environment for all our staff and enable you to build a purposeful career that makes a real difference. This is a unique opportunity with excellent job satisfaction and significant CPD opportunities. Alongside on-the-job training, we are also able to provide opportunities for staff to gain professional qualifications relevant to their role.
Main duties of the job
To provide the Orthoptic and Ophthalmic Technician Team with administrative support including but not limited to clinic coordination, timetabling and procurement. To be the first point of contact for patient, parent and staff queries. To line manage Band 3 ophthalmic technicians and support both the Head Orthoptist and the Ophthalmic Technician Coordinator with managing staff leave, sickness cover and general service provision. To organise/facilitate meetings/training days including minute taking.
To undertake clinical duties under the direction of registered orthoptists and to take a lead role in the provision of technician-led clinics. To support the training and induction of new staff.
This post will include some Saturday work.
About us
Our Trust
Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke's Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds, the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH's values - Together - Safe, Kind, Excellent - are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.
CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people's age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.
Job responsibilities
Please see the attached Applicant Information Pack (Combined job description/person Specification) for key duties and responsibilities.
This vacancy will close on 2nd February 2025.
Interviews are due to be held on 18th February 2025.
Person Specification
Qualifications
* NVQ level III or above in a care related subject or equivalent experience/practical knowledge in a clinical environment or 5 GCSE passes or equivalent at Grade C or above.
* All candidates must have the equivalent of GCSE grade C or above in Maths and English.
* Leadership/Supervisory qualification obtained within 6 months from appointment or equivalent demonstrable experience.
* IT Qualification.
* A Levels in relevant subjects.
* Up to date Recruitment and Selection training.
Experience
* Significant previous experience of dealing with patients, customers or members of the public.
* Demonstrates an ability to work with others to actively solve problems which impact on service delivery.
* Previous experience of working in a supervisory role, including teaching and mentoring.
* Previous experience in an administrative role.
* Previous experience of visual field testing and the assessment of patients with Thyroid Eye Disease.
* Experience of direct line management.
* Experience of working in an Ophthalmology Out Patient setting.
Knowledge
* Good knowledge of patient care.
* Understanding of issues relating to confidentiality, health and safety and risk management.
* Evidence of Extended learning/Learning beyond basic competency level, with respect to continuing professional development.
* Awareness of national priorities and initiatives.
* Knowledge of general medical/ophthalmic conditions, equipment and techniques.
Skills
* Good communication skills verbal, non-verbal and written.
* Ability to supervise and train staff.
* Good telephone manner.
* Excellent administration and clerical skills.
* Ability to work unsupervised and follow instructions.
* Ability to work accurately with attention to detail.
* Ability to work flexibly.
* Able to use the Trust's electronic patient records.
* Prepared to undertake recognised mentoring/coaching role.
Additional Requirements
* The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of Safe, Kind, Excellent.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Cambridge University Hospital NHS Foundation Trust
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