At K3 Capital Group, we're undergoing a transformation of our IT function, combining insourcing infrastructure services and building bespoke applications (including no/low code). A particular focus includes data services and driving business process efficiencies through automation/digitisation.
To support this, we have created a brand new position as Business Analyst, with typical responsibilities such as:
1. Gathering/clarifying scope of requirements, ensuring full understanding of the business problem that needs to be addressed and what outcomes need to be achieved for successful delivery.
2. Analysing business processes, identifying areas for improvements, and developing strategies to enhance efficiency and productivity.
3. Actively working with key stakeholders to understand their business areas and use of technology to support their business processes. Proactively identify opportunities for improvement.
4. Gathering information from a variety of sources using the most appropriate techniques for the situation, including facilitating workshops to capture current processes, user stories, or future operational models.
5. Analysing and documenting current business processes and systems functionality using a variety of methods and sources to validate the information given.
6. Driving the effective adoption of solutions by ensuring their impact on business capabilities, business processes, and the customer is fully defined and in line with the business and IT strategies.
A key focus will be on stakeholder engagement, requiring someone:
1. Skilled at building relationships across operational and delivery teams.
2. With the ability to communicate effectively with both internal IT teams and external solution suppliers to ensure successful systems integration and clear documentation of end-to-end business processes (technical and non-technical).
3. Aligned to key business areas, comfortable as the go-to person for business requirements and process improvements, becoming an integral part of the team.
Qualifications & Experience
Essential
1. Relevant Business Analyst experience in a similar role, preferably for a professional services/business advisory firm.
2. Proficient in a range of analysis tools including stakeholder analysis, MoSCoW prioritisation, process mapping, gap analysis, root cause analysis, and use case modelling.
3. Able to run requirements workshops with groups of senior stakeholders.
4. Experience at applying data and insight to inform decision making.
5. Proven experience in embedding change into operational environments, offering coaching and support to individuals if required.
6. Experience of the full IT development lifecycle.
7. Knowledge of Process Mapping Software such as Microsoft Visio, Miro, Lucidchart, or BPMN Tools.
Desirable
1. Partial or full ISEB accreditation in Business or Systems Analysis.
2. Experience of business process improvement using formal methods such as Lean Six Sigma.
3. Knowledge of CRM, workflow systems, and/or data platforms/BI & MI tools.
4. Experience of hands-on use of low/no code tools such as Pega, Salesforce, Creatio, MS Dynamics & Power BI.
This role is aligned to our hybrid workstyle, predominantly based from home with travel to the Bolton office 1-2 days per week and potentially other UK offices such as London on an infrequent basis.
#J-18808-Ljbffr