Join the ASM Global team at our new state-of-the-art venue in Derby, opening Spring 2025. Situated in the heart of Derby's city centre, this multi-purpose destination aims to be a community hub for both business and entertainment.
Becketwell Live is a cutting-edge events complex with a capacity of up to 3,500 people. It is designed to host a variety of events, including large corporate conferences, exhibitions, trade shows, major touring concerts, stand-up comedy, family performances, and sporting events.
As Ticketing Supervisor you will support the Ticketing Manager in delivering a top-tier ticketing service at Becketwell Live. Key responsibilities include developing and managing the rota for the Box Office Casual Team, providing cover for the Ticketing Manager during their absence, and managing correspondence.
We are looking for someone with exceptional written, telephone, and interpersonal communication skills, demonstrated experience in delivering outstanding customer care, and proven ability in sales with high levels of customer service.
We offer a range of benefits, including 25 days annual leave, a Life Assurance policy, a healthy contribution to a Pension scheme, and support with unexpected costs through Healthshield and Axa Health.
We are committed to active inclusion, diversity, and equal opportunities. This commitment begins with our recruitment and selection process. We welcome discussions about flexible working arrangements and will do our utmost to accommodate your needs.