Service engineer
Bedfordshire
60k plus overtime
Monday to Thursday 08:30 to 17:00 with ½ hour for lunch Friday 08:30 to 16:00 with ½ hour for lunch
Overtime will be required when travelling to/from customer sites.
Kap Technical Services are with a market leader in the world-leading design and manufacture of special purpose machinery are currently looking for a service engineer due to a growing customer base an increasing customisation of machines.
The role
* Performing site visits for the purpose of installation, commissioning, training, upgrades & breakdowns
* Writing, debugging & commissioning of software onsite for the purpose of production line integrations
* Providing remote software diagnostics and support for machine breakdowns, upgrades and installations
* Providing telephone and/or email support for machine breakdowns
* Liaising with the Spares/Service Administrator to ensure the support log is kept up to date with customer status
* Liaising with the Spares Team so quotes can be produced for customers for parts and/or support
* Assisting the software/electrical team in‐house with commissioning and testing of machines before shipment
* Complete in‐house documentation
Ideally you will have the following experience.
* Electrical/Software (PLC) engineering background
* Electrical certification for working with 3 phase installations
* 5+ years’ experience in servicing machinery
* 5+ years’ experience of fault-finding machinery