Desktop SupportBolton - Hybrid working + occasional travel to other offices£25,000 - £30,000***Must have vehicle and drivers licence***Career developmentPension, life assurance25 days holiday
I am currently working with a well-known, successful, and growing UK-wide organisation to recruit for an exciting opportunity in Desktop Support. Based at their offices in Bolton, this role offers the chance to join a dynamic IT team and contribute to the organisation’s continued success.
Key Responsibilities:
* Provide first and second-line support to end-users, resolving technical issues efficiently and effectively.
* Diagnose, troubleshoot, and resolve hardware, software, and network issues.
* Install, configure, and maintain desktop hardware, peripherals, and software applications.
* Ensure all incidents and service requests are logged, tracked, and resolved within agreed service levels.
* Support and maintain mobile devices and remote access technologies.
* Collaborate with other IT teams to escalate and resolve complex technical issues.
* Assist in setting up new user accounts, workstations, and IT equipment.
* Ensure compliance with company policies and IT security standards.
Skills and Experience Required:
Please only apply if you have working experience with the following;
1. Desktop Support and troubleshooting (Hardware...