Assistant Facilities Manager
Job Summary/Goals
* The delivery of both hard and soft services in Altera Marlow Office.
* Client Management – ensure that on site Clients expectations are met.
* Contract Management – ensure that all contracts for which Assistant Facilities Manager is responsible are professionally delivered.
* Finance Management – ensure that financial reporting for which Assistant Facilities Manager is responsible is done on time and according to accounting guidelines.
* Event Management – ensure that conference room & video conference room bookings are professionally delivered. Act as SPOC for all major events.
* Environmental, Health & Safety Management – responsible for EHS compliance on campus.
DUTIES AND RESPONSIBILITIES
* Client Management:
o Strive to exceed Client expectations in all aspects of service delivery.
* Contract Management:
o Ensure that all contracts for which you have responsibility are delivering the required service at the correct cost.
o Work with Purchasing team to reach this goal.
o Review and spot-check your areas of responsibility to ensure that suppliers/service providers are meeting contractual obligations to the client.
* Event Management
o Ensure smooth running of meetings and/or events at the site.
o Act as SPOC for all major events.
* EHS Management
o Drive an Incident and Injury Free workplace.
o Provide necessary HS&E documentation and training.
* Financial Management
o Deliver necessary financial reporting.
* Supplier Management
o Develop a close working relationship with all of the vendors under his/her control to ensure that they fully understand the Client culture and are made to feel part of the team delivering a high-quality service.
o Assure compliance with Best Practice documents. Assure compliance with Jones Lang LaSalle policies, procedures and standard practices.
o Assist with critical out-of-hours issues & participate as a key team member in responses to emergency situations.
o Provide general administrative activities and any other duties as assigned.
o Demonstrate performance of budgeting, forecasting and controlling cost to very tight tolerance.
o Demonstrated ability with successful management of direct reports.
KEY PERFORMANCE MEASURES
* Uninterrupted site operations.
* Client Satisfaction.
* Contract SLA’s.
* Continuously improving service.
EMPLOYEE SPECIFICATIONS
KEY COMPETENCIES
* Sound interpersonal skills to manage diverse range of service providers and Client representatives.
* Sound written and oral communication skills.
* Demonstrated ability to manage multiple and complex operational matters on a daily basis.
* Proven capacity to understand and interpret commercial contracts.
* Capacity to deal with ambiguity and address complex problems.
* Sound computer skills, use of Maximo, Clarify and other CMMS software as well as Microsoft Office.
* Demonstrated cost savings on previous assignments.
Experience
* At least 5 years working in a facilities management role.
* Experience in Mechanical, HVAC or Electrical discipline would be an advantage.
Location:
On-site – Reading, GBR #J-18808-Ljbffr