Job summary Hours: Week 1/ 2/ 3- Saturday 20:00-23:00 Week 4- Sunday 20:00-23:00 This is an exciting opportunity to join the Nimbuscare team in the role of Receptionist / Administrative Assistant, to support the Nimbuscare team in the delivery of our services including GP Out of Hours and Community Diagnostics. You will be the first point of contact for our patients arriving for a face-to-face appointment and will be friendly and welcoming. You will ensure an efficient and professional reception provision and will work as part of the wider team to ensure a positive patient experience. Main duties of the job To act as the main point of contact for patients & visitors arriving. Report and action facility issues and faults where required. Where appropriate, escalate Health & Safety and facility issues to the General Manager / Assistant General Manager To support the clinical teams working in our services with basic requests. To manage the waiting room area whilst patients wait to be seen. Interaction with patients to provide information, signposting, and advice. To demonstrate a competent level of interpersonal skills. Manage and prioritise own workload. Ensure the clinical rooms are stocked where appropriate. To support the Operational Services Team with routine workload e.g. booking patients into clinics for other contracts / services. Any other duties as directed. Completion of administrative tasks as directed. About us Nimbuscare is a not-for-profit organisation that aims to be a collaborative and agile provider that cares for its people and patients. Nimbuscare is based in York and is owned by all the practices in the city, however we deliver services over a wider footprint. Who are we We deliver Urgent Care services in collaboration with the hospital and GP practices in York, Scarborough, Whitby, Malton and Selby. We also provide community-based frailty care, which focuses on treating people in the community where we can. We also aim to shift services into the community where possible, for example our community diagnostic centres run in partnership with the Acute Trust. We are committed to contributing towards a better NHS based on equity, fairness, innovation, collaboration and quality. We are part of the system, and we are here to stay. Please note Nimbuscare is unable to provide any advice about visas. There is no sponsorship available for this role. Date posted 05 March 2025 Pay scheme Other Salary £11.44 an hour Contract Permanent Working pattern Part-time Reference number B0260-25-0015 Job locations Selby War Memorial Hospital Doncaster Road Selby North Yorkshire YO8 9BX Job description Job responsibilities Salary £11.44 per hour Tenure Permanent / Part time / Shifts Location & Hours Selby Hospital, Doncaster Road, Selby, YO8 9BX Shifts available are as follows: Week 1/ 2/ 3- Saturday 20:00-23:00 Week 4-Sunday 16:00-23:00 Job Summary: This is an exciting opportunity to join the Nimbuscare team in the role of Receptionist / Administrative Assistant, to support the Nimbuscare team in the delivery of our services including GP Out of Hours and Community Diagnostics. You will be the first point of contact for our patients arriving for a face-to-face appointment and will be friendly and welcoming. You will ensure an efficient and professional reception provision and will work as part of the wider team to ensure a positive patient experience. Main Duties and Responsibilities: To act as the main point of contact for patients & visitors arriving. Report and action facility issues and faults where required. Where appropriate, escalate Health & Safety and facility issues to the General Manager / Assistant General Manager To support the clinical teams working in our services with basic requests. To manage the waiting room area whilst patients wait to be seen. Interaction with patients to provide information, signposting, and advice. To demonstrate a competent level of interpersonal skills. Manage and prioritise own workload. Ensure the clinical rooms are stocked where appropriate. To support the Operational Services Team with routine workload e.g. booking patients into clinics for other contracts / services. Any other duties as directed. Completion of administrative tasks as directed. Job description Job responsibilities Salary £11.44 per hour Tenure Permanent / Part time / Shifts Location & Hours Selby Hospital, Doncaster Road, Selby, YO8 9BX Shifts available are as follows: Week 1/ 2/ 3- Saturday 20:00-23:00 Week 4-Sunday 16:00-23:00 Job Summary: This is an exciting opportunity to join the Nimbuscare team in the role of Receptionist / Administrative Assistant, to support the Nimbuscare team in the delivery of our services including GP Out of Hours and Community Diagnostics. You will be the first point of contact for our patients arriving for a face-to-face appointment and will be friendly and welcoming. You will ensure an efficient and professional reception provision and will work as part of the wider team to ensure a positive patient experience. Main Duties and Responsibilities: To act as the main point of contact for patients & visitors arriving. Report and action facility issues and faults where required. Where appropriate, escalate Health & Safety and facility issues to the General Manager / Assistant General Manager To support the clinical teams working in our services with basic requests. To manage the waiting room area whilst patients wait to be seen. Interaction with patients to provide information, signposting, and advice. To demonstrate a competent level of interpersonal skills. Manage and prioritise own workload. Ensure the clinical rooms are stocked where appropriate. To support the Operational Services Team with routine workload e.g. booking patients into clinics for other contracts / services. Any other duties as directed. Completion of administrative tasks as directed. Person Specification Knowledge and Skills Essential Able to use Microsoft Office Word, Excel and Outlook Excellent customer service skills Understand and observe strict confidentiality Qualifications Essential Minimum level 2 Maths and English or equivalent (GCSE Grade C or Grade 4 or above) Other Essential Ability to travel across various sites when required. Experience Essential 6 months minimum experience in a similar role Experience in working with SystmOne Desirable Experience of working within the NHS or general practice Competencies/ Qualities/ Attributes Essential Competent in using Microsoft Office Good written and verbal communication skills Able to work well under pressure Able to work as part of a team Able to listen and empathise Hard working and willing Person Specification Knowledge and Skills Essential Able to use Microsoft Office Word, Excel and Outlook Excellent customer service skills Understand and observe strict confidentiality Qualifications Essential Minimum level 2 Maths and English or equivalent (GCSE Grade C or Grade 4 or above) Other Essential Ability to travel across various sites when required. Experience Essential 6 months minimum experience in a similar role Experience in working with SystmOne Desirable Experience of working within the NHS or general practice Competencies/ Qualities/ Attributes Essential Competent in using Microsoft Office Good written and verbal communication skills Able to work well under pressure Able to work as part of a team Able to listen and empathise Hard working and willing Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Nimbuscare Ltd Address Selby War Memorial Hospital Doncaster Road Selby North Yorkshire YO8 9BX Employer's website https://www.primarycareyork.nhs.uk/ (Opens in a new tab)