Manage the operational administration of the Council's core Financial systems, ensuring efficient and effective functionality for all users.
The role involves:
* Reviewing, developing and improving systems to meet new initiatives, legislation and objectives
* Contributing to system developments to make better use of system functionality
* Collaborating with other teams to improve system integration and operation
* Managing the Financial Systems customer fault logging system (OTRS) ensuring all calls logged are resolved in a timely manner
* Producing ad hoc reports and analysis to address data integrity
* Training financial system users on new tools and responding to user enquiries
* Managing, training and developing staff
QCF (NVQ) Level 4 or equivalent in a related field, or significant experience in major financial systems administration is essential. Knowledge and understanding of financial operations in a Local Government environment is also required.
Excellent ICT skills, strong communication and interpersonal skills, excellent organisation and presentational skills are necessary. The ability to manage and motivate staff to ensure effective and efficient service delivery is also required.
Protecting children, young people or adults at risk is a core responsibility of all council employees.
A criminal records check by the Disclosure & Barring Service (DBS) is a requirement for this post.
The council's Hybrid Working Policy applies to this post.
Weekend working is a requirement for this post.
This post is open until 29 November 2024.
Benefits of working at Bridgend County Borough Council:
Job Description & Person Specification: