Job Summary
We are seeking an experienced and dynamic Branch Manager to oversee the operations of our Staines office. The ideal candidate will be responsible for driving business growth, managing staff, and ensuring exceptional customer service. This role requires strong leadership skills and the ability to work well as a team.
Responsibilities
1. Lead and manage all branch operations to achieve monthly targets and enhance profitability.
2. Develop and implement strategic plans to improve and maintain branch performance and customer satisfaction.
3. Recruit, train, and mentor staff to ensure a high level of service and professionalism.
4. Monitor daily activities and provide guidance to team members to optimise productivity.
5. Maintain accurate records of branch performance.
6. Establish strong relationships with clients to understand their needs and provide tailored solutions.
7. Ensure compliance with company policies, procedures, and regulatory requirements.
Qualifications
1. Proven experience as a Branch Manager or in a similar leadership role within the industry.
2. Excellent customer service skills.
3. Excellent communication, interpersonal, and organisational skills.
4. A proactive approach to problem-solving with a focus on achieving results.
5. Relevant qualifications or certifications in management or business administration are advantageous but not mandatory.
Job Type: Full-time
Pay: £29,500.00-£33,000.00 per year
Additional pay:
1. Bonus scheme
2. Performance bonus
Benefits:
1. Bereavement leave
2. Company pension
3. On-site parking
Schedule:
1. Monday to Friday
2. Weekend availability
Experience:
1. Microsoft Excel: 1 year (preferred)
2. Organisational skills: 2 years (required)
3. Customer service: 3 years (required)
4. Management: 2 years (required)
Licence/Certification:
1. Driving Licence (required)
Work Location: In person
Application deadline: 27/11/2024
Reference ID: KINGS/BM
Expected start date: 09/12/2024
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