To operate independently and as part of a project team to oversee the day to day management of IT projects and work streams being delivered by any member of the Digital Transformation Team. Provide and coordinate the provision of project highlight reports to support status reporting to Corporate Systems Groups and to IT Project Groups. To provide efficient and confidential support to the trusts Digital Transformation team by delivering a comprehensive, high quality support service that will enable them to perform their role effectively and maximise their time efficiently. Ensuring that day to day management, prioritisation and organisation of workloads is achieved by effective planning and monitoring. To take complete responsibility for meetings, including arranging meeting logistics (attendees, date, location, facilities required etc), co-ordination and timely distribution of papers and administration of follow-up actions. Ongoing configuration and development of the Service Management\Project\Change release system to enable best use by the Digital Transformation Team and Wider Digital Team and other Trust Departments. Maintain an inventory of equipment, goods and services including Technical and IT technical documentation reference libraries to permit easy access to support information by IT staff. Work within Trust and department guidelines, policies, practices and procedures, with support provided by your manager. When these do not exist, the post holder is required to create and document these and work with their manager to agree and implement the new procedures. The post holder is required to switch concentration between a number of different information systems while resolving problems. Interruptions are constant throughout the day, resulting in plans being altered at a moments notice. Support and keep up to date key IT Technical Change documentation, such as risk registers, actions logs, reports (internal/external), health and safety assessments, building records, security incident logs Communicating or requesting IT technical information in a manner that can be understood by non-technical or unskilled users. The postholder will be able to demonstrate systems to new starters or do some training for end users. Utilise knowledge, skills and judgment to provide a resolution for IT change issues where possible or where unable to assign as a larger IT change as part of the IT change process working with the appropriate teams with a focus on the wider IT elements desktop deployment, VOIP phones, mobile working, printing etc.