About us
Debt Advice Foundation is a registered national debt advice and education charity in England and Wales (no. 1148498). The charity operates a free, national telephone debt counselling service as well as a financial capability education programme for schoolchildren. As the cost of living continues to rise, we are expecting demand for our debt advice service to increase, which is why we are seeking additional debt advisers to join our team.
Key skills and experience
1. Certificate in Money Advice Practice (CertMAP) or equivalent qualification (elapsed qualifications will be considered).
2. One year experience of debt advice work is required (telephone or in person).
Responsibilities
Deliver a professional, impartial, pragmatic and outcome focused telephone advice service to all clients whilst working to company best practice and quality standards. Advice qualifications will be required for this role as you will provide callers with advice on the following areas: Income maximisation, budgeting, priority debts, unsecured debts, formal and informal debt solutions.
Job Type: Full-time
Pay: £25,808.00 per year
Benefits:
* Company pension
* Cycle to work scheme
* Free parking
* On-site parking
Schedule:
* Day shift
Experience:
* Debt services: 1 year (required)
Work Location: In person
Reference ID: DAF 010524
Expected start date: 10/10/2024
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