Head of Solutions Development Head of Solutions Development Hybrid (home/office based) Fixed hours, Permanent contract Full time, 37.5 hours per week £54,699 - £64,352 per annum The Head of Solutions Development will champion our organisation's solutions development across websites, software, and business intelligence, driving transformative change at every level. You'll lead a development team and collaborate with third-party partners to deliver IT and Digital Transformation projects. These initiatives will be the catalysts for our growth, modernising our technology and enhancing operational efficiency. This position blends technical leadership with strategic oversight, ensuring that our digital solutions not only support our current organisational growth but also meet future business demands. Why work for YHA? Join our team and enjoy a range of exclusive staff benefits that support your well-being and career growth: 10 nights free hostel stays per year for you and up to 3 friends or family Access to YHA’s staff discount and cash back portal Free YHA Membership each year Access to support via our Employee Assistance Program There are many more benefits so please visit our YHA Jobs website for more information. What will you be doing as a Head of Solutions Development? Working within the Technology and Transformation Team you will: Develop and execute a comprehensive transformation strategy aligned with business objectives and focused on modernisation, integration, and operational efficiency. Collaborate with the Heads of Business Systems and Ecommerce to develop and maintain a future-oriented roadmap, and to ensure alignment and smooth implementation of solutions. Lead Drupal, Software, and BI developers to deliver website and internal systems development and integrations. Implement agile development processes and robust project management methodologies to successfully deliver transformation initiatives. Ensure cohesive, scalable, and future-proof systems architecture, maintaining seamless integration and data flow. Execute digital transformation strategy using internal and third-party resources, rationalising in-house solutions to a core suite. Manage transition to "out of the box" solutions, engaging external resources for digital transformation and support. Engage with internal and external stakeholders, managing expectations and building strong relationships. Ensure solutions meet stringent security, compliance, and data protection standards. Implement governance frameworks to manage technological risk and maintain system reliability. What Skills and Experience do you need? We are looking for candidates with the following knowledge, skills and experience: Degree in IT, Computer Science, or equivalent professional experience with a proven track record of digital transformation delivered through both internal teams and external partners. Proven experience leading software and website development teams Strong stakeholder management skills at all levels Experience building high-performance teams and fostering innovation Comprehensive understanding of software development processes and modern coding technologies Hands-on experience with Drupal, C#, and .NET technologies Knowledge of CRM systems and integration architectures Understanding of payment systems and PCI compliance requirements Experience implementing and championing agile development practices (Agile certification preferred) Strong background in enterprise architecture and systems integration Demonstrated ability to align technology solutions with business objectives Excellent communication skills with both technical and non-technical audiences Proven ability to manage complex stakeholder relationships Experience working with cross-functional teams For more information about the role and the skills and experience required, please refer to the job description. At YHA, we understand the richness of life experiences, and we place just as much importance on lived experiences as we do on skills and knowledge. We provide a robust induction, ongoing training, and opportunities for personal growth. While certain roles may require specific skills, we welcome applicants from all backgrounds. Who are YHA? YHA is a social enterprise with a mission to enrich the lives of all, especially young people. YHA does this by providing brilliant hostel stays and experiences that improve physical health, mental wellbeing and life skills. If you would like to find out more about YHA the charity, the culture, the heritage and so much more please visit our jobs website. How do you apply? Submit your CV and complete the application form (it’s a short one, we promise). If you need any assistance, please visit the contact page on the YHA Jobs website. PLEASE NOTE All relevant checks are in place to ensure safeguarding and legal requirements of safer recruitment are adhered to. We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.