Sanctuary Students provide safe and secure accommodation to thousands of students around the country. We believe that our strength lies in our dedicated staff who help students with their everyday needs. Vacation Assistant Glasgow - covering Kelvinhaugh Residences, Murano Street and Queen Margaret Residences Sanctuary Students are looking to recruit enthusiastic and self-motivated Vacation Assistants to work at our accommodation sites in Glasgow. We use our accommodation over the summer period for conferences, summer schools and for accommodation bookings from members of the public. Roles available are between 16 and 35 hours per week - A flexible approach is required asyou will work 5 days over 7 including some weekend working, with positions starting at £12.21 per hour Contracts are 16 weeks between 27/05/2025 and 15/09/2025. The role of Vacation Assistant will include: • Providing general administrative support to the management team • Cleaning and maintenance tasks including end of tenancy deep cleaning and clearing of Student flats, cleaning communal areas and doing laundry room cleaning • Helping the Site Management team to ensure the smooth running of accommodation • Welcoming and greeting new arrivals and all visitors on site and giving directions and acting as the first point of contact for our customers • Carrying out administration duties such as booking in residents, accommodation inventory checks, and cash handling • Transporting linen/kitchen sets around site • Issuing keys and passes to visitors and managing the signing in and out documents ensuring it is kept up to date and dealing with the key replacement process • Handling queries and complaints via phone, email and at the front desk • Schedule appointments in calendar and informing residents through email • Administrative tasks including filing, printing, scanning and updating spread sheets and different systems • Receiving and organising post and parcels Desirable skills and experience: • Some experience of undertaking general hospitality, administration and customer service duties • Experience in understanding and following simple verbal instructions • Excellent customer care and communication skills • Basic user of Microsoft Office including Word and Excel Come along to one of our Open Days, bring along your CV and meet the staff from all three sites, learn more about the role and apply Kelvinhaugh Street Residences Wednesday 9th April 2025 - 9am until 4pm Murano Street Student Village Wednesday 16th April 2025 - 1pm until 8pm Information and requirements will be provided for each siteon the day - Queen Margaret Residences, Murano Street Student villages, Kelvinhaugh residences Short Interviews will be held at the open day A CV and Identification to be brought along by any interested candidates Why work for us? Sanctuary Students manages accommodation for over 11,500 students across England and Scotland. We work in partnership with universities to provide cost-effective facilities management and support services, as well as providing specifically designed and purpose built accommodation direct to students across the UK. We offer a range of accommodation from shared flats to self-contained apartments in some of the biggest university towns and cities in the UK, including London, Manchester, Liverpool and Glasgow. Our Benefits As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering: 25 days leave (rising to a maximum of 30 days) plus public holidays pro rata A pension scheme with employer contributions from Sanctuary Life Assurance Employee Advice Service including counselling Cycle to Work scheme Voluntary health plans Employee discounts Wellbeing support and tools Employee recognition scheme Job Reference: 224366 We are only currently accepting applications from those with the right to work in the UK. If you are applying internally, don't forget to use your internal careers account to submit your application. We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Don't miss out, please apply early. Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. Sanctuary Students is a subsidiary of Sanctuary Housing Association, an exempt charity. Job Segment: Front Desk, Housekeeping, Administrative Assistant, Administrative, Customer Service, Healthcare