We are seeking an experienced Security Supervisor to assist the Director and Assistant Director of Security & Operational Risk in managing, training and evaluating the daily security operations ensuring a strong focus on the safety and security of The Peninsula London guests, residents, colleagues and hotel assets.
* An exceptional opportunity to join our high-profile flagship hotel opening in London.
* The Peninsula Hotels espouses luxury service, dedication to our customers and commitment to our employees.
* Join our award-winning group, working alongside a highly experienced team.
Key accountabilities:
* Exceeds guest expectations with service, in keeping with the Peninsula Service Principles, focusing on the core principles. Looks for improvement for better service standard with a general theme of anticipating the guests' needs.
* Supervise security officers to ensure all posts are manned as required and tasks are performed in a timely manner.
* Maintain the highest level of presentation, visibility and professionalism and those of the security officers.
* Be thoroughly familiar with the outlay of the hotel building including entrances and exits.
General requirements:
* Previous track record of relevant working experience in similar capacity in a similar environment. SIA Licence Holder.
* Excellent knowledge of security industry best practice across relevant security operations (loss prevention, conflict resolution, access control…)
* Knowledge of security and crisis management related law and regulation.
* The ability to remain calm in stressful situations with a strong ability to use initiative.
* Fluent English communication proficiency. Expertise in a second language would be desirable.
At the Peninsula London, we look after:
Your financial wellbeing:
* Excellent salary package
* Generous service charge distributed equitably to all colleagues
* Life Insurance
* Enhanced company contribution on pension plan
Your medical care:
* Medical cash plans including optical and dental coverage
* Enhanced maternity and paternity leave plan
Your daily health routine:
* State of the art heart of house facilities including a gym, fitness classes, relaxation room, contemplation room and nursing mothers’ room
* Colleague restaurant with healthy and balanced 24/7 food offerings
* On-site occupational health and safety nurse and wellbeing education sessions
Other perks:
* High street and online shopping discounts
* Rewards and recognition initiatives
* Dry cleaning for uniforms and work attire
We are delighted to receive your CV and will liaise with suitable candidates directly.
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