Responsibilities
as our Curriculum Support Specialist will include:
1. First point of contact for all students and staff in the administration office
2. Act as point of contact on behalf of Directors and Learning Managers of Curriculum, including taking telephone calls, dealing with messages, and progressing matters for management attention.
3. Co-ordinate and organise curriculum area events and appointments, e.g. parents evenings, awards evenings, and events, interviews, visits, and room bookings.
4. Provide administrative support for academic staff, e.g. taking messages, liaising with staff and parents to arrange meetings, writing letters to students/parents, photocopying and general administration duties.
5. Build and maintain links and knowledge with curriculum teams, providing support in the areas as required including minute-taking at meetings, and attending training and events as necessary.
6. Assist with the day-to-day running of curriculum areas e.g. communicating timetable changes, reporting and recording staff and student absence/lateness, ordering stationary, certificate administration, filing, generating and handling correspondence, and data input.
7. Provide high levels of customer service
As our Curriculum Support Specialist, youll ideally have:
8. Level 2 (or equivalent) English and Maths
9. Appropriate qualification to level 2/3 standard
10. Experience of working in a busy office environment and managing a diverse caseload
11. Competent in Microsoft Office applications
12. Good command of the English language and grammar
13. An understanding of GDPR, data protection and health and safety requirements and how this aligns with the working environment
14. A sound operational knowledge of structured transactional/administration processes and systems
15. The ability to maintain complex records
16. Good attention to detail and accuracy
Benefits you will receive:
You will receive excellent benefits and a competitive salary:
17. 27.5 days annual leave plus bank holidays, increasing to 30.5 after 5 years' service
18. up to 4 days additional leave during the Christmas closure period
19. Access to Discount Schemes at multiple retailers
20. Enrolment into the NEST Pension Scheme