We are seeking a skilled and dedicated individual to join a small, close-knit team of 4 as a key member reporting directly to the Head of Customer Services and Marketing. You will have direct contact with both customers and suppliers, working within a specialist materials company that manufactures high-quality products for various sectors including health, medical, fashion, and industrial. Salary: £23,000 per annum. Comprehensive benefits package available. This is a fully office-based position located in Heanor, working Monday to Friday from 9am - 4.30pm. OVERVIEW OF THE ROLE Customer enquiries and quotations Sales order processing Dispatching of shipments Invoicing Purchase order processing General office support with answering phones, looking after visitors and helping with office administration ABOUT YOU Sales Administration or Sales Coordination experience is highly desirable Strong customer service skills are essential Great administration and attention to detail