Job Title: Business Analyst Location: Tachbrook Park, Warwick (Hybrid role - 2 days a week in the office) Type: Permanent, Full-time Salary: Competitive Company and performance related bonus About the Role At Calor, we are looking for a proactive and skilled Business Analyst to join our team based at Tachbrook Park, Warwick. This is a standalone role and will report directly into the Head of Portfolio Management and Innovation, being part of the projects team. You will work closely with cross-functional teams to capture business needs and translate them into detailed requirements for technical and operational teams, helping to build effective solutions. The role will cover a variety of projects, ranging from technical to operational and business-focused initiatives, and will require you to work with stakeholders at all levels of the organisation. You will be a key part of the team, ensuring that the requirements align with the needs of the organisation and its customers, while also helping to drive process improvement and successful project outcomes. Key Responsibilities Collaborate closely with Business Process Owners, Subject Matter Experts, key users, and the wider business to understand their requirements and encourage the use of standard solutions whenever possible. Map As-Is and To-Be processes, carry out gap analyses, and create a Target Operating Model to drive improvements. Translate business requirements into technical and operational requirements for delivery teams. Facilitate workshops and engage with stakeholders across various levels, including end-users and frontline staff, to gather and prioritize requirements. Use techniques such as t-shirt sizing and MoSCoW to prioritize and size requirements. Establish KPIs, performance metrics, and acceptance criteria to measure the success of requirements and outcomes. Work cross-functionally with delivery teams to review requirements and identify potential solutions, including quick wins and cost-effective alternatives. Collaborate with the Business Process Excellence team to ensure that process design, controls, compliance, and integration points are captured and integrated into the project. Support the Business Change team to capture requirements and ensure that change is properly adopted and embedded within the organisation. Identify and address risks related to requirements gathering and constraints that could impact project outcomes. Maintain strong relationships with stakeholders and users throughout the project lifecycle to ensure smooth delivery and successful outcomes. Key Skills, Experience & Knowledge Essential: Proven experience in business analysis across a variety of projects, including technical, operational, and business-focused initiatives. A relevant Business Analysis qualification. Strong experience in capturing, documenting, and analysing requirements for both technical and business projects. Good understanding of controls, compliance, and process-related requirements. Advanced analytical and problem-solving skills, including proficiency with Microsoft Excel. Ability to understand and balance business strategy, management needs, and user requirements. Strong communication and interpersonal skills, with the ability to work collaboratively with stakeholders at all levels. Desirable: Experience with process mapping and process tooling. Qualified in process excellence methodologies, such as Lean Six Sigma. What We Offer Performance and company related bonus Private medical insurance 25 days annual leave 8 bank holidays Cycle to work scheme Life Assurance of 4x salary Matched pension contributions of 4.5% rising to 7.5% after 2 years service Retailor discounts and many, many more Opportunities for professional development and career progression. For a full list of our benefits visit: https://about-us/careers About Calor: At Calor, we are committed to innovation, sustainability, and providing great solutions for our customers. As a Business Analyst, you’ll play an integral role in driving our business forward through the continuous improvement of our processes and systems. If you’re ready to take on a challenging and rewarding role where you can make a real impact, we’d love to hear from you. Apply now to join our team at Calor