Job summary Support Worker-East Sussex CAMHS Duty and Liaison Service Sussex Partnership NHS Foundation Trust Band 3 Support Worker based in East Sussex The role is for 1 x full time support worker with the shift patterns of: 8am -4pm, 9.00am -5.00pm, 12pm - 8pm and 10.00am to 6.00pm weekends and public holidays. The role will be variable and exciting, sometimes challenging and there is a need for flexibility but it is always very interesting and rewarding. You will need to be motivated, forward thinking and have a strong commitment to providing high quality care to provide the best outcomes for young people. Excellent risk assessment and safety planning skills are essential to this role. Main duties of the job As a support worker in the DLT Multi-Disciplinary Team (MDT) you will work with other members of the East Sussex Duty and Liaison Team to support children and young people experiencing a mental health crisis and their families/carers. You will provide this enhanced support in order to offer least restrictive options for young people, to enable young people to remain living in their communities and avoid hospital admissions where possible. Training relevant to your post will be offered. You will work with the multi-disciplinary team within a hospital and community setting to establish and deliver recovery focused interventions and care for young people. You will be supporting young people who are waiting for interventions from Community CAMHS as part of this role. You will put service users' needs at the heart of the job, keeping people safe, contributes to effective interventions, and responds compassionately to distress. Training relevant to your post will be offered. About us We provide mental health and learning disability care for children, young people and adults across Sussex and for children and young people in Hampshire. Working in Sussex: With a blend of picturesque villages and seaside towns there's always new experiences to be enjoyed Embrace the city life with great access to visit Brighton and London Easy access to Gatwick and Heathrow and excellent railway links across the UK We'd love you to join our organisation that is rated good overall and outstanding for caring by theCQC. Our staff agree, with 82% of people in our recent staff survey telling us that they recognise that care for patients is our top priority. Other key staff survey results include: 70% highlighting flexible working opportunities as a key point for satisfaction at work 79% reporting feeling able to make suggestions to improve the work within their team See the attached Partnership Perks document for details about our benefits package. Flexible Working: We encourage flexible working. We know that a positive work/life balance brings about huge health-related benefits, which has a positive impact on the care we provide. Please speak to us about flexible working, for example, home-working, part time hours, flexible start/finish times or anything else. If it works for you and works for the role, we'll do our best to make it happen. Date posted 22 January 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year pa Contract Permanent Working pattern Full-time Reference number 354-CS-21637 Job locations St Annes's Centre - Conquest Hospital The Ridge Hastings TN37 7RD Job description Job responsibilities Comfortable in providing support for young people experiencing a mental health crisis. Experienced in working with young people with mental health needs Able to travel across East Sussex as needed MAIN DUTIES To work with other members of the East Sussex Duty and Liaison team to support children and young people experiencing a mental health crisis and their families/carers. Supporting recovery focused interventions which may include support with care and safety plans both as in reach onto paediatric wards and at CAMHS bases across East Sussex. To liaise with GPs, mental health services, voluntary service agencies, social services, police and other appropriate agencies or individuals with regard to young peoples issues. To assist clinicians to support Community CAMHS with young people who are awaiting allocation of a Lead Practitioner, therapeutic work or are waiting for an initial assessment with therapeutic interventions. See attached Job Description and Person Specification for full details. Job description Job responsibilities Comfortable in providing support for young people experiencing a mental health crisis. Experienced in working with young people with mental health needs Able to travel across East Sussex as needed MAIN DUTIES To work with other members of the East Sussex Duty and Liaison team to support children and young people experiencing a mental health crisis and their families/carers. Supporting recovery focused interventions which may include support with care and safety plans both as in reach onto paediatric wards and at CAMHS bases across East Sussex. To liaise with GPs, mental health services, voluntary service agencies, social services, police and other appropriate agencies or individuals with regard to young peoples issues. To assist clinicians to support Community CAMHS with young people who are awaiting allocation of a Lead Practitioner, therapeutic work or are waiting for an initial assessment with therapeutic interventions. See attached Job Description and Person Specification for full details. Person Specification Criteria Essential Experience working with children and young people Experience of analysing and communicating complex information verbally and in writing Able to establish and maintain empathic, supportive relationships with young people/families/carers in significant distress or who are cognitively impaired, as well as their families and carers. Ability to deal sensitively with staff and young people/families/carers in person and on the telephone. Ability to communicate effectively. Able to receive, understand and communicate confidential client information of a sensitive and often complex nature, including discussing care with family members/carers within boundaries of confidentiality. Able to communicate in a sensitive and reassuring manner, with empathy, and where appropriate reassurance. Able to make good use of clinical supervision in a group and/or individual format Awareness of the importance of confidentiality - ability to work within appropriate boundaries. Ability to use good judgement skills when dealing with service users/carers enquiries and problems Able to prioritise workload according to young peoples' changing needs and the priorities of the team Ability to work collaboratively within a team. Familiar with different IT systems Able to deal with a range of young people presenting with mental health difficulties, their supporters and the clinical team on a daily basis. Able to concentrate on specific activities for up to an hour at a time. Able to deal with conflicting demands in an unpredictable work pattern. Able to work flexibly and adapt to each person as appropriate to their needs in a variety of settings. You will be flexible with office-based working with a Team of skilled professionals or working remotely using technology to communicate with others Ability to travel long distances Ability to demonstrate respect, empathy and dignity towards Service Users Commitment to team working and ability to work successfully in a team Ability to travel across sites in good time Punctual and flexible across hours of work when required Desirable Emotional first aid or other emotional well-being basic training or understanding Experience of working with children and young people with mental health needs in a paid or voluntary capacity Experience working as part of a team Experience of being supervised Liaise with other teams and services including external agencies as required for the wellbeing of service users. Able to contribute to risk assessments, drawing on complex and multiple sources of information, once trained and under clinical supervision Able to analyse and formulate multiple sources of information to contribute to the team's understanding of young peoples difficulties and development of a multi-disciplinary care plan Able to deal directly with distressing or emotional circumstances when they arise. Person Specification Criteria Essential Experience working with children and young people Experience of analysing and communicating complex information verbally and in writing Able to establish and maintain empathic, supportive relationships with young people/families/carers in significant distress or who are cognitively impaired, as well as their families and carers. Ability to deal sensitively with staff and young people/families/carers in person and on the telephone. Ability to communicate effectively. Able to receive, understand and communicate confidential client information of a sensitive and often complex nature, including discussing care with family members/carers within boundaries of confidentiality. Able to communicate in a sensitive and reassuring manner, with empathy, and where appropriate reassurance. Able to make good use of clinical supervision in a group and/or individual format Awareness of the importance of confidentiality - ability to work within appropriate boundaries. Ability to use good judgement skills when dealing with service users/carers enquiries and problems Able to prioritise workload according to young peoples' changing needs and the priorities of the team Ability to work collaboratively within a team. Familiar with different IT systems Able to deal with a range of young people presenting with mental health difficulties, their supporters and the clinical team on a daily basis. Able to concentrate on specific activities for up to an hour at a time. Able to deal with conflicting demands in an unpredictable work pattern. Able to work flexibly and adapt to each person as appropriate to their needs in a variety of settings. You will be flexible with office-based working with a Team of skilled professionals or working remotely using technology to communicate with others Ability to travel long distances Ability to demonstrate respect, empathy and dignity towards Service Users Commitment to team working and ability to work successfully in a team Ability to travel across sites in good time Punctual and flexible across hours of work when required Desirable Emotional first aid or other emotional well-being basic training or understanding Experience of working with children and young people with mental health needs in a paid or voluntary capacity Experience working as part of a team Experience of being supervised Liaise with other teams and services including external agencies as required for the wellbeing of service users. Able to contribute to risk assessments, drawing on complex and multiple sources of information, once trained and under clinical supervision Able to analyse and formulate multiple sources of information to contribute to the team's understanding of young peoples difficulties and development of a multi-disciplinary care plan Able to deal directly with distressing or emotional circumstances when they arise. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Sussex Partnership NHS Foundation Trust Address St Annes's Centre - Conquest Hospital The Ridge Hastings TN37 7RD Employer's website https://www.sussexpartnership.nhs.uk/ (Opens in a new tab)