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The Royal Automobile Club is an exclusive world-class private members club, with 2 stunning clubhouses in London and Epsom. Providing a first-class service offering accommodation, dining, sports and leisure facilities for the enjoyment of our members and guests.
* Free meals on duty
* Paid birthday off
* Free onsite parking at Woodcote Park clubhouse
* Free shuttle bus from Epsom station
* European RAC cover
* Interest-free season ticket loan
* Employer-paid health cash plan
* 24/7 Employee Assistance Programme
* Staff parties
Purpose of the role:
The Royal Automobile Club are currently seeking a Sports Assistant to join the team looking after the Sports and Wellbeing facility in our Woodcote Park clubhouse. Offering a variety of sports including swimming, tennis, squash, gym and studio classes. This is a role that requires delivering exceptional customer service to our members at all times.
The role is 40 hours per week over 5 days - Monday to Sunday.
Responsibilities:
* Supervise and ensure high standards of service by the poolside and public areas.
* Maintain a safe pool environment through excellent lifeguard practices.
* Assist with the operational roles around the facilities.
* Engage in polite professional conversations with members and guests, using the member's name and title as appropriate at every opportunity.
* Ensure all public areas are maintained and cleaned at all times.
* Provide a friendly professional service to all members and guests to create a warm and welcoming atmosphere.
* Keep up to date with all sports and wellness services, current promotions and new products to recommend to our members and guests.
* Ensure compliance with the rules of the Clubhouses Health and Safety Policy.
* Provide assistance at the sports reception and other staff needs.
About you:
* Valid full UK driver's licence.
* Hold a National Pool Lifeguard qualification (NPLQ).
* Proven and demonstrable excellent customer service experience.
* Be approachable and confident.
* Take great pride in your work and team.
* Have good communication skills.
What to expect:
* All applications will be reviewed.
* Immediate interview dates available.
* The full job description available prior to interview.
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