We are looking for an efficient, conscientious, well-motivated and enthusiastic Admissions Clerk with the skills to provide dedicated clerical support to both the clinical and administrative teams.
The primary function of this role revolves around the provision of day-to-day of managing waiting lists, however it is essential to help and support all members of the team by having a flexible approach to both workload, additional tasks and working patterns.
Please note this is a fixed term/secondment position until 31st December 2025. Internal candidates will be offered a secondment position only.
The working patterns for this role are Thursday and Friday, 08:30-16:30.
You will be responsible for following all processes and procedures to enable the admission of patients for surgery. This will involve negotiating admission dates with patients and clinicians within all performance target deadlines, ensuring accurate recording of patient details onto waiting/theatre lists on the Trust's patient administration system and generating all appropriate documentation.
The Ear, Nose & Throat (ENT) department is very busy, so you must be able to work under pressure, delivering excellent patient care. You must possess excellent written and verbal communication and interpersonal skills with excellent keyboard skills.
We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients’ own homes.
We are one of the largest NHS organisations in England, employing more than 12,000 staff.
We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.
Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.
Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.
We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what’s widely regarded as the world’s best EPR system to ESNEFT, transforming life in hospital for staff and patients.
If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.
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For full details of the responsibilities and duties of this role please see the attached job description.
This advert closes on Monday 3 Mar 2025