Immunology and Allergy Medical Secretary
The secretary works within the Immunology and Allergy Office team who provide a comprehensive administration and secretarial service to the Consultants, Junior Doctors, Scientists and their teams within the Pathology Specialty of Immunology.
Main duties of the job
1. Provide a full range of medical secretarial and personal assistant services to consultants and their team.
2. Manage own workload, demonstrate efficient organisation, and oversee the smooth effective operation of the office.
3. Work autonomously within a team; providing full organisational support to the consultant's practice and their team.
4. Ensure procedures and working practices are in place so that the Specialty and Trust can deliver a service that meets the standards and targets that have been set.
5. Provide a considerate, patient-focused service in all dealings with patients and with staff around the hospital and throughout the whole system.
About us
Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing program along with a commitment to developing and advancing your career. Our diverse and welcoming Royal Surrey family will ensure you feel valued from your initial interview through your entire tenure.
We are clinically led and provide joined-up care by bridging the gap between hospital and community services alongside regional specialist cancer care. Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere and Cranleigh. We provide adult community health services in homes across Guildford and Waverley.
The Care Quality Commission (CQC) has given us an overall rating of Outstanding.
Job responsibilities
Enthusiastic applications are invited to apply for the role of Medical Secretary in Pathology; the post holder will provide secretarial support to the Immunology and Allergy Consultants. The post holder will require excellent communication and organisational skills. They will be expected to liaise directly with their consultants as well as patients and carers and a number of different professions, both within and external to the trust.
We are looking for an individual that would enjoy working in an interesting and challenging environment, who has excellent interpersonal and organisational skills along with the aptitude to communicate effectively with patients, GPs, and referring hospitals. The successful applicant will be a proactive team member who can demonstrate efficient secretarial skills in order to ensure the smooth effective operation of the team. Previous medical secretary experience in a hospital environment would therefore be an advantage.
Person Specification
Qualifications
* Good general standard of education to GSCE level or equivalent including English.
* RSA II or equivalent in word processing/audio typing, RSA III, Medical secretarial qualification (BSMS Certificate) or equivalent.
Knowledge
* Demonstrate ability to prioritise workload and to adapt effectively to changing priorities.
* Experience of working in a busy environment.
* Experience of dealing with the general public.
* Experience of working in a large, complex organisation and a multi-disciplinary environment.
* Experience in using patient administration systems.
* Experience of establishing and maintaining effective filing systems.
* Knowledge of Pathology Laboratory Information System (WinPath) or similar.
* Extensive experience in a medical environment, with at least some working as a medical secretary.
* Awareness and understanding of NHS issues.
* Experience of mentoring, training, or supervising others.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
£27,857 to £30,570 a year Per annum (pro rata) inc HCAS
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