We are looking for an experienced Senior Credit Controller to join our team of 3. Reporting into the Finance Manager. You will be self-starter able to prioritise your workload across a full range of customers from the largest UK retailers to the small independent business. The ability to meet deadlines in what is a fast-paced and busy environment is key. A team player with a strong can-do attitude is critical, operating with tenacity and positivity. Attention to detail is a given with excellent communication and organisational skills. Experience in working with a large volume of varying customer accounts is essential. Confident in the use of excel, with the ability to use Vlook ups and pivot tables extensively.
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Key duties include but are not exclusive to.
* Opening and amending of customer accounts on both Sage & X3.
* Work with Credit Insurers to ensure insurance compliance to obtain a full recovery on all debt defaults.
* Determine Customer credit limits & ensure debt compliance on reporting.
* Review & report aged debt & provide clear actions.
* Monitoring and actioning a busy accounts receivable inbox.
* Reconciling Self Bill & consolidated customer accounts.
* Ensure customer payment processes are understood & actioned for prompt payment & discrepancy resolution.
* Ensure Best Practice in all credit control processes.
* Completion of monthly / weekly customer statement reconciliations.
* Support the month end process.
* Resolve or escalate customer disputes internally within VIP.
* Close & reconcile the sales ledger accounts in both Sage & X3.
* Work to support and ensure compliance with the Invoice Financing processes.
* Cover cash posting and order release function.
* Process onlinecard payments.
Business expectations in relation to role performance will be measured as follows.
* Understand financial statements to determine credit risk.
* Adapt and understand the approach to risk and credit evaluation. depending upon the different requirements of each type of customer.
* Evaluate bad debt risk and act accordingly.
* Experience of credit reports, Credit safe, Dunn & Bradstreet, Experian etc
* Detect & avoid customer fraud on smaller customer accounts.
* Ensure the large corporate accounts are operating within their standard operating procedure.
* Accuracy on cash posting.
* Ensure customers pay promptly into the correct bank accounts.
* Pursue overdue debt in an effective & timely manner.
* Action customer disputes in a timely manner.
* Ensure a fully reconciled debtors ledger at all times.
* Ensure Invoicing Financing audits are clear & compliance.
* Work closely with the commercial team to evaluate credit limits, risk and debt resolution.
* Interact and support all members of the wider Finance Team.
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