Summary
At Johnson Controls, we’re thrilled to invite passionate individuals from diverse backgrounds to join our dynamic Fire Suppression Engineering team. We have a unique opportunity for an Apprentice Quotations Engineer. We will teach you to quote works from our customer enquiries and service/maintenance sheets.
Wage
£16,415 a year
Earn extra with Overtime.
Training course
Engineering technician (level 3)
Hours
Your normal working hours are 37.5 hours per week Monday to Friday. Inclusive of a lunch break directed by your manager. Hours may vary depending on customer and team requirements'
37 hours 30 minutes a week
Possible start date
Monday 1 September
Duration
3 years
Positions available
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
* Ensure that services and maintenance are in alignment with the current and future needs of the business and it’s customers. Strive to improve quality of works being completed.
* You will learn to complete quotations in a timely fashion.
* Help maintain a reduced backlog of quotations.
* Maintain a close working relationship with the Technical Manager in order to review and improve the department’s aims and objectives.
* Maintain a close working relationship with the operations team to delivery service KPI’s.
* Ensure that service quality is being managed in accordance with the agreed processes.
* Report and escalate any service issues or customer complaints to the Technical Manager in a timely fashion, ensuring that corrective action is taken where necessary.
* Monitoring of engineers knowledge to ensure both service and maintenance are carried out correctly.
* Dedicated to the provision of excellent Customer service. Meet the expectations and requirements of both the internal and external customers, establishing and maintaining effective relationships with customers
Where you’ll work
Unit 7-8, Mercury House
Calleva Park, Aldermaston
Reading
RG7 8PN
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
TRAIN'D UP RAILWAY RESOURCING LIMITED
Your training course
Engineering technician (level 3)
Equal to A level
Course contents
Your training plan
Enrol in a level 3 Engineering Technician level 3 delivered by Train'd Up alongside fellow Johnson Controls apprentices.
Engage in day release remote training and receive on-the-job guidance from experienced mentors and engineers
Requirements
Essential qualifications
GCSE in:
* English (grade Level 5)
* Maths (grade Level 5)
Desirable qualifications
Other in:
* FULL UK Driving Licence (grade FULL)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
* Communication skills
* IT skills
* Attention to detail
* Organisation skills
* Customer care skills
* Number skills
* Team working
* Initiative
Other requirements
This thrilling opportunity is an office-based role so traveling to the Reading location is essential.