Job Description: Quality Assurance Team Lead It's not WHAT we do, it's WHY we do it At Gladstone we are all about progression and constantly challenging and developing ourselves as individuals, as a company and ultimately as an industry. Inspiring our industry to innovate and to maximise the part that technology can play in getting more people, more active, more often. Constantly Challenging We are the Thought Leader for the market. Challenging norms and perceptions to ensure we remain at and often define the cutting edge of technology within the industry. We pride ourselves on being innovative with our software and solutions to influence and drive the changing industry needs. Win-Win Our solutions and services focus on enabling our customers to achieve commercial success. By supporting our customers in growing revenues, reducing overheads and driving participation we will secure our status as a key strategic partner and ensure we remain an irreplaceable asset for their organisation. Great People This philosophy would not be possible without a team of great people. We champion Growth from Within, both for individuals to challenge themselves to grow, seize opportunities and develop further than they may have thought possible, whilst also investing in our awesome talent as the future leaders of our business and industry. POSITION: Manage the Quality Assurance team to ensure that all Gladstone products and deliverables are tested and documented to agreed time scales and levels of quality. The role owns quality processes and strategy, working collaboratively with the team and other stakeholders to implement improvements using new technology, frameworks and working practices. Quality success is driven by data and measures, this role is key to setting appropriate success criteria and taking timely action to provide confidence to the business. JOB RESPONSIBILITIES: Be an active member of a Scrum Team as a QA Promote a quality focused culture in the development team and the wider business Work to develop and train team members innovative process, technology, and mindset Facilitate a risk management function within the development team Monitor work to ensure that it is completed to the agreed time scales and to company standards Attend the Product strategy meetings to establish quality and time parameters for products Set and maintain company QA standards Regularly review/audit test collateral to ensure that there is appropriate functionality coverage and coding standards are being met Manage the day-to-day relationship with Gladstone's development partner(s) Appraise team members on a regular basis, to company guidelines Motivate and discipline team members ensuring good morale and motivation within the team Attend monthly Development department management meeting Work with the Support and Development functions to ensure the timely resolution of support calls Take responsibility for management and maintenance of test environment kit Build strong customer relationships by positive and timely communication and visiting sites when necessary Ensure that all relevant documentation is up-to-date and filed in the standard department location Assist with recruitment of new team members when required. JOB QUALIFICATIONS: Excellent understanding of software quality processes and the development lifecycle Highly organised, with attention to detail, producing highly accurate work Excellent interpersonal skills Ability to operate & communicate at all levels – verbally & in writing Able to follow verbal and written instructions Flexible, conscientious approach Able to lead and empower a team Logical approach to good problem solving Able to formalise a practical quality strategy and get buy in from senior stakeholders. Your personal characteristics will include: Ability to work unsupervised as well as part of a team Ability to learn, retain and improve test procedures Ability to learn quickly unaided by documentation and advice Ability to work on multiple tasks under pressure and to deadlines Excellent verbal and written skills Analytical approach to tasks Have a data driven decision making approach Ability to think creatively to achieve a business objective Ability to remain focused and see lengthy tasks through to completion Attention to detail Ability to detail and convey findings. Business Unit: Scheduled Weekly Hours: 37.5 Number of Openings Available: 0 Worker Type: Regular Company Site: http://www.gladstonesoftware.co.uk More About Jonas Software: Jonas Software is the leading provider of enterprise management software solutions to the Country and Golf Clubs, Foodservice, Construction, Fitness & Sports, Attractions, Salon & Spa, Education, Radiology/Laboratory Information Systems, and Product Licensing industries. Within these vertical markets, Jonas is made up of over 65 distinct brands, which are respected and leaders within their own domain. Jonas’ vision is to be the branded global leader across the aforementioned vertical markets and to be recognized by customers and respective industry stakeholders as the trusted provider of ‘Software for Life’ and as an ambassador for technology, product innovation, quality, and customer service. Jonas Software is the valued technology partner of over 60,000 customers worldwide in more than 30 countries. Jonas employs over 2,000 skilled individuals consisting of a cross-section of industry experts and technology professionals. Jonas is headquartered in Canada and also operates offices throughout North America, the United Kingdom, Europe, Australia New Zealand and Africa. Jonas is a 100% owned subsidiary of Constellation Software Inc., headquartered in Toronto and traded on the S&P/TSX 60. Is This You ?