Simple Recruitment are looking for an experienced Business Support for a permanent opportunity with our client on the outskirts of Bath. The Job: This role is to provide Business Support to a high standard, to ensure efficient operation of the office and to support managers and employees through a variety of tasks related to organisation and communication. The Salary: Up to £26,000 per annum (depending on experience) The Hours: Monday to Friday 9.00am to 5.00pm with 1 hour for lunch Key Responsibilities: General Business Support: Answering telephone calls and resolving queries or directing them forward to the relevant department as appropriate. Greet and assist visitors to the office. Maintain office supplies by checking stock to determine inventory level, anticipating needed supplies including placing and expediting orders. Accepting and dispatching deliveries at the office. Receive, sort, and distribute incoming and outgoing mail. Shared responsibility for answering incoming emails to the admin inbox from various departments and resolving/forwarding on as appropriate. Technical Business Support: Raising purchase orders against requests for equipment etc, from all other departments, including direct sourcing using company credit card Receipt of orders from sales, creating new project cases via the CRM platform including the creation of comprehensive notes regarding the customer requirements Liaising with the engineering manager to ensure effective management of each new and continuing project. Supporting the Business Support Manager on inputting data into the Microsoft Dynamics CRM platform Responsibility for the coordination of faulty equipment, both within the office and from customer sites. Undertake regular audits of returned equipment. Assisting the Business Support Manager and Finance Manager with the implementation and ongoing maintenance of a new billing platform And all other administrative related duties as determined reasonable by the needs of the business. About You: Knowledge of using a CRM system Attention to detail Ability to undertake a range of administrative procedures Ability to organise and prioritise work Ability to communicate in a polite, friendly, and helpful manner in person and on the telephone Excellent numerical and literacy skills to undertake a range of tasks Good team player with excellent communication skills Our brief: Simple Recruitment are acting as an employment business on behalf of our client, based on the outskirts of Bath who are seeking a Business Support to join their team on a permanent basis